Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 febbraio 2024

Had some trouble figuring out some things so I contacted DSers and got help from Sandy, she was super helpful and helped me fix all my problems.

JewelryXo
Svezia
9 giorni di utilizzo dell’app
DSers ha risposto 22 febbraio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 febbraio 2024

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 4 febbraio 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 febbraio 2024

Krystal was the best, she responds quick and get the job done fast and properly, thank you!!

My Store
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 16 febbraio 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 marzo 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Svezia
20 giorni di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 gennaio 2024

really good app (best app) to import product from aliexpress to shopify. it is really easy to use and the best part is that it's free. Dsers also have a good customer service. i've talked with synthia and she managed to solve my problem in 10 minute ( unlike other app where it's 10 minute just to get a new message) so yes i really recommend this app.

Loulou store
Canada
2 mesi di utilizzo dell’app
DSers ha risposto 24 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 aprile 2024

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

Bougie Mamasita
Stati Uniti
13 giorni di utilizzo dell’app
DSers ha risposto 14 aprile 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 marzo 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 febbraio 2024

I reached out to support and Cynthia helped me to resolve my questions promptly. She was very helpful, polite, and professional. Thanks for all the help Cynthia!

BuyMyNeeds.com
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 3 marzo 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 gennaio 2024

Pretty good service for the free version and it is easy to set up as a beginner seller. The Dser customer support is fast and easily reachable through messenger, Isak was very helpful with tracking issues I had.

Safe Amoré
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 aprile 2024

Lucy was so helpful ! She actually solved my problem when the shopify support system was facin issue to solve it !

Dress Snatch
Francia
16 giorni di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team