Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 marzo 2024

I had a problem with fulfilling my orders and it is because I had my settings incorrectly set. The customer service rep named Sandy was very helpful. She quickly responded with clear instructions and guided me through the whole process. I am honestly blow away with the amazing service. Thank you very much Sandy!

Stelara
Stati Uniti
9 giorni di utilizzo dell’app
DSers ha risposto 4 marzo 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 gennaio 2024

I had issues with certain areas of the products and the price of the products for one of my orders and Rin was amazing and managed to sort out all the issues, going out of the way as to search for alternative products with a better price. Once everything was sorted I could order the products for my customer. Great job, five stars :)

Jolly Joy Time
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 gennaio 2024

Great support! Fast reply and always a solution for our problem! Ralla is really nice and quick! Thank you for guiding us through our process!

casa alana
Germania
6 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 febbraio 2024

Customer service is top notch. Rita was amazing. Any question i asked, fast, efficient responses. Im new, so these things are extremely helpful and much appreciated.

Trendiez U ♥
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 29 febbraio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 febbraio 2024

Alicia was a fantastic helper. Solved my issue in a matter of minutes with clear instructions. Thank you! :)

Panko's Products
Australia
6 mesi di utilizzo dell’app
DSers ha risposto 19 febbraio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 marzo 2024

Thank you Wendy for all the support you helped a lot with my issue, a very good customer service. You can trust DSers they give you all the support that you need. Thank you once again.

AfiLiMa Essentials
Regno Unito
4 giorni di utilizzo dell’app
DSers ha risposto 24 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 aprile 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
Stati Uniti
3 giorni di utilizzo dell’app
DSers ha risposto 5 maggio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 marzo 2024

Thanx Sandy for your quick and excellent help

GrymtNice
Svezia
Circa un anno di utilizzo dell’app
DSers ha risposto 24 marzo 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 febbraio 2024

Thank you people for all the great help you provide in this amazing application, Thank you so much Krystal for all the effort you made to help me today

Shinyshellz
Paesi Bassi
30 giorni di utilizzo dell’app
DSers ha risposto 28 febbraio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 aprile 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
Stati Uniti
7 giorni di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team