Recensioni (26.030)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
14 giugno 2024

I needed help with an item and Lucy was superb with her customer service, problem got sorted straight away

Spautico
Regno Unito
14 giugno 2024

Zoe helped me out and answered my questions just perfectly using screenshots and guided me through the process. Very quick respond and super friendly support!

Vitalocare
Germania
14 giugno 2024

Rin was the best, I was so confused with many of the settings, I'm new to drop shipping and RIn help me step by step on how to set up the selling of the products and the price for sale with pictures and text using the chat app. I was really please with the costumer service provided it to me.
Thank you Rin for all your help.

UNYQUE TREASURES
Stati Uniti
13 giugno 2024

Sehr kompetent, schnell und hilfsbereit wenn es um Fragen geht .
Danke Olivia, ;) !

by'Groehn
Germania
14 giugno 2024

Thank you for the great support.

Aussie Camping Gear
Australia
31 agosto 2023

Olivia bana çok yardımcı oldu. Hatta benim için Türkçe destek bile verdi. Çok teşekkür ederim. Ayrıca DSers'da sistem hatamı hemen çözüme ulaştırdılar. Kesinlikle öneriyorum!

Şeseland
Turchia
4 giorni di utilizzo dell’app
DSers ha risposto 3 settembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 luglio 2023

En pitänyt siitä, että Dsers sai kaikkien asiakkaiden tiedot, niidenkin, jotka olivat asioineet ennen soveluksen liittämistä Shopifyihin. Koin sen epämiellyttävänä ja koin, että petän asiakkaani, kun sallin heidän tietojensa siirtymisen Kiinaan, jonne heillä itsellä ei kontaktia.

Nilakauppa
Finlandia
2 mesi di utilizzo dell’app
DSers ha risposto 23 luglio 2023

Hello,

We understand your concern, but there is sadly no solution to this issue, as a supplier will not be able to send the product to your buyer if they don't have the name and address.
Alternatively, you can first send all the product to a third party first, then send out the package again, but the price would be extremely high and reduce your profits.
If you are uncomfortable with Chinese suppliers having access to your customers' details, dropshipping might not be the right business for you.

I hope you understand,

DSers team

7 luglio 2021

really good service and excellent support - recently support requests with Jesse and Kevin and both provided excellent service

Pamura
Austria
Oltre 5 anni di utilizzo dell’app
DSers ha risposto 7 luglio 2021

Hi Pamura,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 febbraio 2021

Great app to place bulk orders on Ali. But if they can include 'pay all orders' and 'print invoices' functions, it would be perfect.

HONISS
Australia
Quasi 5 anni di utilizzo dell’app
DSers ha risposto 3 febbraio 2021

Hi HONISS,

We really appreciate your review of our App. Thank you so much for your advice! For the "pay all orders", you can go to our Blog and check out the article on how to pay multiple orders on AliExpress. We will take your suggestion of "print invoices" into consideration! DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 gennaio 2021

I really like this app, it helps me a lot in my Shopify store. The support is incredible, I am satisfied with Violet's service. Thanks to everyone on the team!

Chiquetosa CNPJ 26.921.901/0001-00
Brasile
Quasi 5 anni di utilizzo dell’app
DSers ha risposto 19 gennaio 2021

Hi Chiquetosa,

We are happy to learn that DSers can help you in dropshipping. We really appreciate your review of our customer service and the special thanks to Violet. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team