Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
27 marzo 2021

Barrett from DSers support team helped me a lot. overall very happy with the service that they provide. Highly recommended.

Official Kpop Merchandise Online 🥇
Australia
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 28 marzo 2021

Hi Official Kpop Merchandise Online 🥇,

We are glad you enjoy using DSers. Thank you so much for your review of our app. DSers is always here to solve any of your problems. Don't be hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 marzo 2021

Dsers is a greatest app for working with AliExpress. Support customers are very reactive. Alice helped me to disconnect all my old stores. Highly recommanded this app and service

HANNAH MARTIN®
Francia
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 11 marzo 2021

Hi HANNAH MARTIN®,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 agosto 2020

Been using this app for over a year now and I love it. I can't live without it. It works great, I prefer this app over other fulfillment apps. Bulk ordering works flawlessly 95% of the time. Sometimes an order fails and I have to place the order manually, not sure what the reason for this is. This use to be completely free, but I will try the paid features soon when I open more shops.

LookVegan
Stati Uniti
Quasi 3 anni di utilizzo dell’app
18 ottobre 2022

Very good fullfilment app for Shopify, and the customer service is on top with Emma! Feel free to use it. This is very helpfull.

PeelaGreen®
Martinica
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 18 ottobre 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 aprile 2022

DSers helps ease the process but there were some shipping profile issues that weren't automatically syncing with the app. Even though we ended fixing the issue ourselves, Jessica from DSers was really helpful in getting back to us quickly and was trying to help with the issue. Very friendly service.

WickyDeez
Stati Uniti
Quasi 3 anni di utilizzo dell’app
6 marzo 2023

Via helped me out today explaining how to delete products from Dsers that are no longer in Shopify. I even got some videos to show me how to do it. Great help and great service.

BAKEWARE : NEW ZEALAND
Nuova Zelanda
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 7 marzo 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 febbraio 2022

Good app overall. Very helpful team behind it. Special thanks to Chris from the customer service for helping resolve some issues.

88boutique
Belgio
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 23 febbraio 2022

Hi 88boutique,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 marzo 2021

Eamily was the one helped me . My experience was prefect and I got the problem solved . with lots of patients Thank you

Veganshoppers
Stati Uniti
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 23 marzo 2021

Hi Veganshoppers,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 giugno 2022

very good app , got help from Jenny and she really helped. hopefully it will work better for the business

Tombozi Store
Germania
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 22 giugno 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 3 novembre 2021

I had an issue with one of my cancellation of orders on Aliexpress and Catherine attended to my issue! Not only was she prompt in sorting my issues out but friendly and courteous too! Thank you Catherine for your assistance!! My experience with Dsers has been pleasant. Had another issue with linking my product on Dsers due to synchronisation problem right after the chat ended with Catherine and she gladly helped me out instantly from her end! This issue could have been rectified by waiting a couple of hours from my end but Catherine just saved her customer's time. You've been of great help, Catherine! Also, thank you Jessica for helping me out today with my mapping issue. You were quick to help. Appreciate it. Thank you!

cuddlypoodle
Singapore
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 5 luglio 2021

Hi cuddlypoodle,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team