DSers‑AliExpress Dropshipping , 25.158 recensioni

DSERs is a great app partner with Shopify. I was having a problem with maximum variants and Blanca quickly and clearly explained the issue to me and provided all possible solutions even though the problem originated with Shopify. She was also patient while I found out more information for her and when my computer froze up. Totally polite and professional service. I have tried 2 other store import apps and DSERs is by far the best I have used so far. THe 24/7 chat help service is a great feature.
Brian "A Thought ADDay LLC Brand Stores"

Via has been very helpful and effective with my issue and straight to the point which is super important for this type of work

Myra was on a next level with customer service! I was shocked how good it was so glad I got connected to her! I will make sure I deliver the same customer service to my customers! Enjoy your day nice lady you deserve it.

We highly recommend DSers customer service, in couple minutes I was able to fix the problem and able to submit our order.
Thank you Wendy for your patient and knowledge

"Lennon helped me with every step. I am new at this and it is a learning process for me and i just want to say that i have got a lot of help from Lennon and he guided me through the process of how to process and learn ship, just you can see everything that Lennon have taught me and showed me. He is outstanding and he and i just want to say thank you for your help, I could not of not done this without you!.

The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

THIS REVIEW IS SOLELY ABOUT CYNTHIA IN SUPPORT - Cynthia was very helpful and took her time answering my lengthy email that bounced back due to an incorrect email being auto populated. Cynthia did not rush me but was thorough in helping navigate my concerns. I am computer savvy but this platform does leave much to be desired and could use clearer instructions in certain areas. Having the 24/7 access to support is going to be helpful to any user of the platform. ***Cynthia (24/7 support) is the reason for this 5 star rating***

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, the support team was prompt, courteous, and incredibly knowledgeable. They listened attentively to my concerns, provided clear and concise explanations, and went above and beyond to ensure that my issue was resolved to my satisfaction. Their professionalism and dedication to customer satisfaction were truly commendable, making my overall experience extremely positive. I wouldn't hesitate to reach out to their support team again in the future and would highly recommend their services to others.