Değerlendirmeler (30.368)

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  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
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19 Eylül 2022

Very good customer service on the one! They always get back to me within minutes! Very superb! Also the app itself is easy to navigate

WitterShop
Danimarka
Uygulamayı kullanma süresi:12 ay
DSers yanıt 19 Eylül 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 Haziran 2022

I’ve been using this app for a few days now and it takes a little getting used from using oberlo. I was shocked to find all my 3 stores were all together on this app, which meant all products on my import list from all 3 stores were mixed together. Unfortunately when getting ready to import products there is no option to filter. There is an option to filter stores, however it doesn’t work. I’ve been importing products and it’s easy enough to do when you get used to it. I’m happy enough with this aspect of it. Another issue is the mobile version on safari, it’s almost impossible to edit and add products this way. When I was using oberlo I mostly edited and pushed my products over using my iPhone. It’s easy when you have a spare minute to work on it that way. Unfortunately this isn’t possible with DSers, I’m going to be spending my time on my laptop editing products. I do like the function of being able to push one product to all your stores if you like. This was not a function that oberlo had. Overall a good app and I would recommend. If the issue with filtering the products by store could be addressed as well as the mobile version of the app could br addresses by the team, this would be a great app. I’ve contacted support twice via Facebook messenger and received a response immediately and Mia, Tiffany and Tang were very helpful

Teeny Bumps
Birleşik Krallık
Uygulamayı kullanma süresi:11 ay
DSers yanıt 20 Haziran 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 Haziran 2023

Lily explained tax added to the Aliexpress order causing additional 10% payment to Aliexpress. Good explanation.

1Edge Online
Avustralya
Uygulamayı kullanma süresi:11 ay
DSers yanıt 27 Haziran 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 Aralık 2022

Joy has taken her time to assist me with sorting out an error that was made on my account .
Thank you very much Joy
As for the app l am new to it so I am unable to give review on it properly I would like to see it automatically complete orders it not sure if it does that

Dynamixline
Birleşik Krallık
Uygulamayı kullanma süresi:11 ay
DSers yanıt 2 Ocak 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 Mayıs 2022

Jeo was really helpful solving problems, the app is new for me and Jeo help me a lot with the migration process from Oberlo.

Moretti
Şili
Uygulamayı kullanma süresi:11 ay
17 Haziran 2023

Bem explicativo, correspondeu às expectativas, não dei nota máxima pois sempre estamos a melhorar, obrigado por tudo até então.

Digital House
Brezilya
Uygulamayı kullanma süresi:11 ay
DSers yanıt 18 Haziran 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 Mayıs 2021

Ruby was five stars. Muito atencioso e rápido a responder. Sanou todas as minhas duvidas. Thank you!

EhbonitoShop
Portekiz
Uygulamayı kullanma süresi:10 ay
DSers yanıt 17 Mayıs 2021

Hi EhbonitoShop,

We will let our customer team know that you had a great experience with them. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 Ekim 2023

A EMPRESA DO CARTÃO DE CREDITO VISA SUSPEITOU DO PAGAMENTO, E BLOQUEOU O CARTÃO E O PAGAMENTO NO BANCO, E AGORA NÃO ESTOU CONEGUINDO EFETUAR O PAGAMENTO, COMO FAZER, ABRÍ AQUI VEIO O PAYPAL,
QUANDO NÃO DEIO A FORMA DE INSERIR OS NUOMEROS DO CARÃO, VOLTEI AO PAYPAL, QUE SUGERIU ABRIR CONTA , SE FAZ NECESSÁRIO ABRIR CONTA O
NO PAYPAL? PRA PAGAR O DSRS NA SHOPIFY?

FUTURA-SONLINE A SUA LOJA ONLINE
Brezilya
Uygulamayı kullanma süresi:10 ay
DSers yanıt 3 Ekim 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 Kasım 2020

I love DSers! Their system takes a little getting used to coming from Oberlo but I find DSers has better features and their customer service is *chef's kiss*! They always answer in a timely fashion and their new supplier optimizer really helps save $$$

RAV3R Apparel Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 ay
DSers yanıt 25 Kasım 2020

Hi RAV3R Apparel Co.,

We are thrilled to have you with us! Really appreciate your review of our app and customer service. We are also glad that you enjoy using our new Supplier Optimizer! We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 Ocak 2024

There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.

Chic & Posh Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
DSers yanıt 15 Ocak 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team