Değerlendirmeler (30.286)

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  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
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27 Ekim 2024

I found the help given to me by Selena excellent. She showed patience with me (Which I really needed) and consideration. Thank you Selena. Next time you come to NZ, give me a call, I would love to repay you!

Wholesale Silver Jewellery
Yeni Zelanda
Uygulamayı kullanma süresi:2 ay
DSers yanıt 28 Ekim 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 Eylül 2024

Very happy with the app.
I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Psych Outlet
Avustralya
Uygulamayı kullanma süresi:2 yıldan fazla
DSers yanıt 8 Ekim 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 Ekim 2024

i ve been using dsers for my dropshipping business, and I couldn’t be happier! The platform is intuitive, making order management and supplier selection incredibly easy. A special shoutout to Luna from their support team! She was super helpful and patient, resolving all my issues quickly and professionally, her attention to detail and willingness to go the extra mile made my experience even better Highly recommend dsers and their amazing customer service :)

QIVIOR
Fas
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 20 Ekim 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 Ekim 2024

I would like to take a moment to express my sincere appreciation for the exceptional support provided by the Dsers team. From the very first interaction, I was impressed by their professionalism and dedication to customer satisfaction.

The support representatives were not only knowledgeable but also incredibly patient in addressing all my queries. They took the time to understand my concerns and provided clear, step-by-step guidance that made the entire process seamless. Their prompt responses and willingness to go the extra mile truly set them apart.

I particularly appreciated how they followed up to ensure that my issues were resolved and that I was satisfied with the solutions provided. It’s rare to find such a commitment to customer care, and it made my experience with Dsers all the more positive.

Thank you, Dsers Support, for your outstanding service! I look forward to continuing to work with you.

SHAPPYDAY
Hindistan
Uygulamayı kullanma süresi:23 gün
DSers yanıt 27 Ekim 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 Ağustos 2024

I’m more than happy with customer service DSerst , specifically with guy Raphael, he helps me super fast sort the issue I needed to having done asap.
he was very professional kind and effective
Thanks again Raphael.

carhacksy
İsviçre
Uygulamayı kullanma süresi:1 yıldan fazla
DSers yanıt 13 Ağustos 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 Ekim 2024

Rita was who I dealt with and she was great! She helped solve the problems I was having and was very polite while doing so. Thank you!

Sturdy Store
Kanada
Uygulamayı kullanma süresi:10 ay
DSers yanıt 27 Ekim 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 Eylül 2024

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
Almanya
Uygulamayı kullanma süresi:10 ay
DSers yanıt 4 Eylül 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 Ekim 2024

Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.

Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.

Cameron's Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 17 Ekim 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 Ekim 2024

Sandy was very helpful in resolving my issue today I am so happy with the outcome after getting in contact. She was efficient and her problem solving skills were great as I wasn't sure if the explanation of my issue would be understood, indeed she understood and was able to provide a good solution. Thank you Sandy, I really appreciate your help. I hope I can speak to you again if anything new arises but I am sure all of the assistants are wonderful.

Adorn & Affirm
Avustralya
Uygulamayı kullanma süresi:29 gün
DSers yanıt 10 Ekim 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 Ekim 2024

It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.

LeuvenGallery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
DSers yanıt 17 Ekim 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team