DSers‑AliExpress Dropshipping , 18.434 değerlendirme
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Joy has taken her time to assist me with sorting out an error that was made on my account .
Thank you very much Joy
As for the app l am new to it so I am unable to give review on it properly I would like to see it automatically complete orders it not sure if it does that
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Joy was an excellent customer service executive who helped to answer all my questions in an efficient manner. She is knowledgeable and quick. It is a blessing to work with her and overall Dsers has been very useful to my biz. Thank you.
Today I encountered Nephele who was extremely patient, understood what I wanted quickly and even did screenshots and labelled the steps clearly when I said i need for future reference. Nephele is a gem in your org and wonderful to work with.
Dsers has good customer service - pls keep us the good work!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem in order fullfilment. This was caused totally by me. I keep in touch with help center of Dsers wich helped me almost instantly.
Arwen gave me the best help I could ever have.
GIVE A RAISE TO THAT MAN!
THANK YOU ARWEN, YOU ARE THE BEST ONE!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.
Hello,
Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.
Don't hesitate to contact us if you need any help!
DSers team
Chris helped me with a customer order and took top p priority to solve my problem, and ensure that my customer items are ready for purchase and shipment fr are use Shopify as a platform and I have had nothing but good experiences from customer care. Shopify and DSer makes it easy to resolve issues. Chris is very precise and thorough with his diagrams and pics to walk you through any solutions to resolve issues with purchasing and shipment to Customer.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.
Hi,
This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.
DSers Team
DSers-AliExpress Dropshipping is currently incompatible
While the app can be used, it may not function as intended if not updated.
Contact the developer for assistance, or uninstall the app and find an alternative in the Shopify App Store.
how do i update?
Hello,
We are working with the Shopify team to fix this issue, but no worries, you can use DSers normally.
This is due to recent changes and all the features are working as intended.
Don't hesitate to let us know if you have any questions.
DSers team
The app is great when you do not have a laptop or computer around. The customer service is usually spot on and helpful at all times. Makes running the store that much easier
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with one of the agents. Raphael helped me with an issue I had, it was quick and straight to the point!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team