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22 Ocak 2024

Chère équipe DSers,

Je tenais à exprimer ma gratitude pour l'exceptionnel niveau de service que j'ai reçu, en particulier de la part de Sherry du service après-vente sur messanger. L'efficacité et la réactivité de Sherry ont été remarquables, et je suis vraiment impressionné par la rapidité et la précision de ses réponses.

Sherry a dépassé mes attentes en résolvant rapidement les problèmes et en offrant des solutions adaptées. C'est un réel plaisir de travailler avec DSers, en grande partie grâce à l'excellence du service de Sherry, qui a considérablement facilité ma gestion du dropshipping avec AliExpress.

Je suis vraiment très content de cette expérience positive, et je voulais prendre un moment pour féliciter Sherry et l'équipe DSers pour la qualité exceptionnelle de leur service. Continuez ce travail remarquable !

Bien à vous,

Tito Sporte
Fransa
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 23 Ocak 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 Şubat 2024

Vivian , Thanks

Dynamarket
Brezilya
Uygulamayı kullanma süresi:12 gün
DSers yanıt 22 Şubat 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 Şubat 2024

Je tiens à partager mon expérience extrêmement positive avec l’assistance DSers, en particulier grâce à Holly. Dès le début de notre échange, j’ai été impressionné par son approche aimable et professionnelle. Holly a su répondre à mes questions avec précision et efficacité, me permettant de résoudre mon problème en un temps record. Sa capacité à fournir des solutions rapides et adaptées est vraiment remarquable. Je suis très satisfait de l’aide reçue et je conseille fortement à quiconque ayant besoin d’assistance avec DSers de demander Holly. Un grand merci pour son soutien exceptionnel !

Astrobyte
İsviçre
Uygulamayı kullanma süresi:4 ay
DSers yanıt 8 Şubat 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 Kasım 2023

Whoever Holly is from support, she deserves a raise. Very quick to respond and helped me immediately. It was a short interaction, but that was due to holly being extremely quick to resolve the issue. Would recommend using this app, very user friendly and very helpful staff. I hardly ever leave reviews but I am genuinely impressed with their support, and Holly for addressing my issue right away. So thank you, and I hope you have a good rest of your day or night.

Signature Edan
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
DSers yanıt 23 Kasım 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 Kasım 2023

I was feeling really overwhelmed because I hadn't shipped any of my products to my customers. I had no clue how to handle it, and the stress was starting to get to me. But then, Cynthia came to the rescue! With her guidance, I managed to ship all my products to my customers in less than 30 minutes. I can't even express how grateful I am to her, especially since I lacked knowledge about dropshipping. Cynthia is absolutely amazing as a customer support assistant, and DSers' help line was a game-changer! I'm feeling so relieved and thrilled that everything worked out smoothly. Knowing that my customers will soon have their orders thanks to Cynthia's help feels incredible!

StarlightAir
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 30 Kasım 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 Aralık 2023

Very fast customer service, who immediately resolved my problem. Thank you Emma!

My Store
Fransa
Uygulamayı kullanma süresi:3 ay
DSers yanıt 20 Aralık 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 Mayıs 2024

minha experiência com o atendimento da Olívia foi fantástico

Uai Concept
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 27 Mayıs 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 Aralık 2023

I definitely recommend it. They have excellent customer service and I have never had any problems.

Shop Celik
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 3 Ocak 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 Aralık 2023

I had a question I needed help with as I just started using Dsers. Lucia was able to help me with a question I had swiftly and now im ready to start my drop-shipping journey

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 12 Aralık 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 Nisan 2024

excelente atendimento, rápido e claro, amei.

LojaElectron
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 22 Nisan 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team