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Agent Selena did what she can to assist me. Unfortunately the issue is not resolved but i will contact with her again once i record a video, so the technical support team could try to resolve my issue.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Alice from support Direct chat was amazing today. Fast help and solved my problem quickly and in a friendly manner. 5 star service DSers. Very happy new customer (and beginner drop shipper). Thanks for making it so easy to fix my problem.
Tiffany also a great help today Aug 20th 2024. Thanks!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
They are awesome to work with, Olivia helped me with ease and was able to guide me through the process and with all of my questions. Olivia responded quickly and was able to get everything done within 5 mins. I definitely recommend using DSers for Dropshipping. Thanks again! 5 STARS!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had an excellent experience with Sandy from DSers support. He was incredibly attentive and helpful throughout the entire process. Sandy resolved all my doubts and provided step-by-step guidance to ensure everything was set up correctly for my orders. His patient and detailed explanations made the process smooth and easy to understand. I highly appreciate his assistance and highly recommend his services to anyone using DSers. Thank you, Sandy, for your outstanding support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Lucy was fantastic, very helpful and patient. I deeply appreciate the help she gave me and showed me new information on on Dsers, I have't yet figured out how to do on my own. She even deleted old stores for me.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Quick and good solution for any issues. Thanks to Emma.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very happy with Vivian and the Dsers-AliExpress team they answer very quickly and are more than helpful and make everything really simple with photos of where to go and what to click to get your store running smoothly
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Working with krystal is a top-notch. Whenever I've had questions or encountered any issues, krystal has been incredibly responsive and helpful, ensuring that I can keep my business running smoothly. It's rare to find such dedicated support in today's digital landscape, and it's one of the many reasons why I highly recommend DSers to anyone in the dropshipping world."
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Atendimento incrível.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team