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Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak at Dsers was able to help me to quickly understand why my Printful order was being mapped to Dsers and how to modify my Dsers settings so this doesn't keep happening.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The support provided by Isla was incredible, Isla helped me solve all my problems, I am very happy with the service!! Thank you very much!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Selena was amazing. She helped me a lot and it was fast and smooth the way she helped me solve the problem. Thank you, Selen for being so Amazing
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
After using this app for 2 months I am now looking at moving over to another app. I was told that by upgrading the advance plan my stock will match between dsers, shopify, but no it does not match, if you edit your product/variants when pushing your product to shopify you will lose mapping, therefore you will not have the product sync in dsers and shopify, having issues with stock sold out on website but showing available on dsers.Upgrading to advance plan has not helped at all. stock holding not accurate at all. Customer service couldn't help either.
Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy.
Hi,
Thank you for your updated review, we appreciate all feedback.
You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do.
Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information,
Please drop our customer services team a message via on any below methods if you have any more questions
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
excelente aplicacion, me atendio Vivian y me hizo sentir muy comoda y me ayudo en todas mis dudas, sin duda lo recomiendo ampliamente.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great Service. Took a load of stress off my shoulders. Thank you
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thankyou Sandy. Fantastic!! Helped me solve my issue in 2 mins!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Lennon of DSERS was AMAZING, she/he helped me with all my questions and frustrations. very helpful!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Best customer service I had in my life goes to " Marshall " :
very polite, very patient, polite, and found a solution to my problem very quickly!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team