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I was having trouble with my orders coming up as failed in DSers but SPIKE made sure to not only explain to me the situation but he walked me through every step of the way ensuring I was comfortable with the solution and more knowledgeable on orders than when I started! amazing service - my problem was solved in less than 5 minutes ! great service
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The support and aspecially Aimee was very helpful today. She answered all my questions and solved my problems very quickly.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Just want to tell you what Vivian is AMAZING and he just saved my day!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Atendimento muito bom! Resolvi todas minhas duvidas!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Big love for Sandy best customer service I would give her 10 stars
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am writing to express my deep gratitude to your team member Alice, who provided exceptional assistance in placing my order. The process required specific mapping, a task I was unfamiliar with and found challenging. Alice, through D'sers Chat, dedicated her time and effort to not only identify a solution but also patiently guide me through each step of the mapping process. Her guidance was instrumental in successfully completing my order. Her approach was both friendly and highly professional, making the experience stress-free and efficient. I truly appreciate the support and am thankful for such dedicated service. A big thank you to Alice and the team for maintaining such high standards of customer care. Keep up the excellent work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a problem and Isak, the best technician, was able to solve my problem very quickly. Many thanks for his responsiveness.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hi my name is Deborah and i own Beautifulicious You. I had products that changed sku's and i went to the live help and got a young lady named Lucy. All i can say is she deserves a raise i don't think anyone has been as patient and kind!! i don't know a lot about computers yet but am taking classes. Anyway i give Lucy a 5 star plus!!! She was awesome!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Atendimento rápido e preciso, muito obrigado Chrissy.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team