Değerlendirmeler (26.060)

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  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
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9 Kasım 2023

I had a big problem i deleted my product by accident! Contacted Dser's and sorted the problem within minutes thank you for your support AMAZING! 10/10

Simply Gadgets
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
DSers yanıt 12 Kasım 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 Şubat 2024

Excelente atendimento, me ajudou em tudo.

B&B Bom&Barato
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 16 Şubat 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 Eylül 2023

Have not had problems with the app until today, when I went to the customer service messaging and had an extremely quick response time. My problems were solved quickly and my rep, Serein, was able to accomplish the task I needed done from her end while sending me pictures with clear instructions on how do them correctly in the future.

Stopell
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
DSers yanıt 25 Eylül 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 Aralık 2023

Lennon, and every other support agent on dsers is so quick to respond and super helpful with anything and everything i need literally 24/7. Not to mention the app saves me literally hundreds of hours of work! <3

IconicBerry
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
DSers yanıt 11 Aralık 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 Temmuz 2023

I was having trouble with my orders coming up as failed in DSers but SPIKE made sure to not only explain to me the situation but he walked me through every step of the way ensuring I was comfortable with the solution and more knowledgeable on orders than when I started! amazing service - my problem was solved in less than 5 minutes ! great service

XX Technology Source
Kanada
Uygulamayı kullanma süresi:10 ay
DSers yanıt 31 Temmuz 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 Kasım 2023

I would love to thank Alice for helping me with my mapping issues. She was very patient and understanding with me and helped walk me through the process to the solution. Without her I would still be stuck. Thankyou Alice

Carson’s Corner
Kanada
Uygulamayı kullanma süresi:6 ay
DSers yanıt 23 Kasım 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 Şubat 2024

Melhor atendente!!!!! Alicia

Hakon
Brezilya
Uygulamayı kullanma süresi:12 ay
DSers yanıt 27 Şubat 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 Ekim 2023

Lily from Dsers really went above and beyond in assisting me through a dilemma on my account recently. Overall it took somewhat 2 hours to solve the issue in which her proficient work skills covered it. She was very patient and knows what she is doing , i hope someone gets the chance to get the online support from her , Absolutely AMAZING!!!!!!!!!

neesh
Avustralya
Uygulamayı kullanma süresi:12 ay
DSers yanıt 9 Ekim 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 Ekim 2023

As a new member of the DSers-AliExpress Dropshipping family, I have so many questions and need so much guidance. I reach out to their customer service and couldn't be more grateful!!! Serein was really knowledgeable and helped me step by step with every issues with helpful screenshots and guided me that way! As a visual person, this really helped me navigate through the app with ease!! Thank you so much for all your help. Looking forward to building a long term relationship with DSers/Alibaba

Love and Pixels
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
DSers yanıt 25 Ekim 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 Mayıs 2024

Bardzo polecam Lily z DSers

My Store
Polonya
Uygulamayı kullanma süresi:5 gün
DSers yanıt 23 Mayıs 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team