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Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you
5 Stars!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
spoke to Jenny regarding my order and she was very pleasant and very helpful. It was a smooth process.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
"Colleen" from DSers support team, Thank you for your support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Today I contacted DSers Support for some queries.... I was not expecting some warm response from them like so many other sites.... But "Villanelle " (advisor from DSers) proved me wrong.... she had complete info and very professionally addressed my all queries.... wish you best of luck.... keep up the good work.... God Speed
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The Best Customer Service ever. Big thanks for the patience especially for Isla )) she is very pretty and cute. Wish you all the bests!!! Thank you very much!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Exceptional Assistance from Olivia Made My Day!
I recently had the pleasure of receiving assistance from Olivia, and I must say, it was nothing short of amazing. As a newcomer navigating my first orders, I had numerous questions and uncertainties. Olivia stepped in with patience, knowledge, and a genuine eagerness to help.
Her guidance was instrumental in addressing all my queries, leaving me feeling confident and empowered to proceed with my orders. Thanks to Olivia's invaluable support, I managed to kickstart not just one, but three orders today!
Her professionalism coupled with her friendly demeanor made the entire experience seamless and enjoyable. Olivia's dedication to customer service truly stands out, and she deserves all the appreciation for going above and beyond to assist me.
In conclusion, I am immensely grateful for Olivia's assistance, and I can confidently say that she is an asset to your team. Thank you, Olivia, for your outstanding help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I enjoyed my conversation with my representative. They were patient and kind and let me know how to handle my situation in the future. i love when I learn from any interaction.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
needed help with the DSesrs app when i messaged costumer service and Vivian professionally answerd me fast and with great tutorial in a few minutes and saved me a real headach
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas.
Tudo perfeito
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team