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I am very new to dropshipping and AliExpress. There is so much information for me to learn and I have a lot of questions. Vivian was a big help! All my questions were answered quickly and clearly explained. So far I am happy with my experience.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Application efficace et bon service client. Merci Isak pour ton service efficace
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Wow! I cannot express enough gratitude for the exceptional support I received from Jully at DSers. I was struggling with an issue for hours, feeling frustrated and lost. Jully's assistance was a breath of fresh air. Not only was she incredibly understanding, but she also took the time to thoroughly identify my problem. Her professionalism and expertise were evident as she swiftly resolved the issue, leaving me feeling relieved and grateful. Jully, thank you for your outstanding support and for going above and beyond to ensure customer satisfaction. You truly are a gem in customer support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Service de légende
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had an issue with DSers and reached out to support - huge thanks to Isak who was able to resolve my issue with outstanding professionalism, extremely quickly and even provided additional information regarding the topic in question. ✨
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ..
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excellent service. Less than 1 minute wait time. Was served by Raphael who solved my issue within 2 minutes. Very rare, to be able to not only get in contact with customer support, let alone issue solved in under 5 minutes. This is every time. Excellent service.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
DSers has been a total lifesaver for my Shopify store! Handling orders has never been smoother, and I love how easy it is to process a bunch at once. But what really blew me away was the awesome support from Lily. I hit a few bumps during setup, and Lily was there, patient as can be, walking me through everything. Her friendly vibe and genuine willingness to help made the whole experience way less stressful. I highly recommend this app!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I love the DSers app; it makes dropshipping so much easier than locating products to sell, inventory management and the entire customer ordering process, including keeping them updated on the progress of their order.
In addition, their customer service is second to none. Just today, I had a query and Sandy was patient with my questions and went above and beyond to explain how to resolve my queries. A great app is nothing without an excellent customer support team! Thanks Sandy :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Fast and comprehensive response from Sherry! Gave a clear answer to my question, and even provided photo instructions of the actions I need to take. 5/5 I do recommend.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team