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I was just starting out and was confused about some orders that seemed held up. I was shocked to get a prompt response to the Facebook messenger chat from Sandy, who helped me iron out all my orders and teach me how to do it myself along the way. Sandy was so incredibly helpful—some of the best customer service I've received in this world of automation.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Had to clear something about delivery emails Wendy was quick to help.
Thanks.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service is exceptional! Irene helped me out every step of the way as I panicked (LOL) Thank you for being super knowledgeable and professional and making me feel at ease with the process. She explained everything in detail and made me worry-free!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some issues with an item in my store, I sent a message to Dsers and Raphael was the customer service rep that was helping me. He did such a great job.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would definitely recommend this app and company to anyone who is interested in starting an online business. This was a great experience for me dealing with the customer service, live chat team. They were very helpful and knowledgeable.
Thank You
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
A atendente Wendy foi excelente, não espera ter um atendimento tão rápido e atencioso, pude tirar todas as minhas dúvidas.
The attendant Wendy was excellent, I didn't expect such quick and attentive service, I was able to answer all my questions.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
i had a problem with my orders and the connection to my aliexpress acc. tiffany was so nice and smart she help me in seconds!! she is the best and nicest support i ever meet, i will give her 50 STARS!!!!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a big problem i deleted my product by accident! Contacted Dser's and sorted the problem within minutes thank you for your support AMAZING! 10/10
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great app, Sylvia on the help desk was fantastic in sorting out my issue. Excellent service!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team