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Very good communication and support very fast
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice is great helping to sort out all hurdles I faced in a very clear and timely manner. She is professional.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Jully was great. Fast replies and provided the information I was looking for!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Suprisingly Good!!!Blanca was helping me from the beginning and the response is so nice and quick,professional. Thanks Dser,Thanks Blanca
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
IMPRESSIVE! The best service. I was in complete panic about my very first order. I sent a message to Dsers and Alex immediately responded to all my concerns and helped me to fix the issue in minutes. Thank you very much. I will stay with Dsers forever.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Villanelle was absolutely amazing to work with. Very patient and kind and went above and beyond to make sure my questions were answered. Working with her has been an absolute pleasure!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
THE CUSTUMER SERVICE IS ABSOLUTELY AWESOME! I've talked to Alicia an she was 100% trying to find out how to solve my problem with pricinf rule (that was my fault fyi hahah).
She was almost one hour checking everything for me trying to help me!
I definitely recommend this app! Specially for the custumer service, that you cant find in other fullfilment methods (belive me, ive tried at least 6 different of this).
Thank you so much Dsers and Alicia to help me making my dream of running this business to be more pleasant.
I'M GIVE 5+ STARS!!!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team