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18 Kasım 2023

Thank to Neva I was able to fix my minor problems.
Thank you so much for your help and consideration, Appreciate it

Glow2Go
Avustralya
Uygulamayı kullanma süresi:4 ay
DSers yanıt 20 Kasım 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 Ocak 2024

I reached out on live chat for some support with changes I needed made. Eden Promptly responded providing expert advice and knowledge. Thanks so much, Eden!

My Store
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 saat
DSers yanıt 28 Ocak 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 Ağustos 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
DSers yanıt 10 Ağustos 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 Ekim 2023

Very useful app when dropshipping. Customer support always on hand and quick to help as i experienced today with Sherry who resolved my issue in no time. Thanks Sherry

WoofyHub
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
DSers yanıt 1 Kasım 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 Kasım 2023

Messenger response was quick, and Sylvia was professional and very helpful. My problem was solved in the blink of an eye. Thank you again!

My Store
Polonya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 27 Kasım 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 Aralık 2023

Sherry was killa gave me all the info i needed <3

Plumpy™
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 17 Aralık 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 Eylül 2023

I am thrilled to give DSers a glowing 5-star review! Their customer support team deserves immense praise for their lightning-fast response and exceptional assistance. When I encountered an issue, their support team was on it in no time, addressing my concerns with utmost professionalism and competence. Their prompt and effective help turned what could have been a stressful situation into a seamless experience. DSers' commitment to their customers is truly commendable, and I wholeheartedly recommend their services to anyone seeking top-notch support and efficiency. Thank you, DSers, for going above and beyond to assist me!

ModernIQ
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
DSers yanıt 18 Eylül 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 Haziran 2023

Today I was in need of help and I was fortunate to have Isak help me. He was so patient with me because I am not computer savvy. He walked me through every step with pictures and arrows and spent a good amount of time with me fixing my problem and I can't be any more grateful for everything he has done for me. He is a great asset to your team.

Thank you
Rachel

shopgadgetsandgearhere
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
DSers yanıt 28 Haziran 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 Ekim 2023

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from your team. Your commitment to ensuring that my drop shipping experience with DSERS has been nothing short of exceptional, and I'm truly grateful for all your hard work

From the moment I first reached out with my inquiries to the ongoing support I've received, your team has consistently exceeded my expectations. Your responsiveness, professionalism, and dedication to resolving any issues have been remarkable.

MyDealsAmsterdam
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 2 ay
DSers yanıt 29 Ekim 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 Ağustos 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Avustralya
Uygulamayı kullanma süresi:3 ay
DSers yanıt 15 Ağustos 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team