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I had my first sale as a dropshipper and needed guidance on the process of fulfilling the order. Olivia was outstanding with her customer support skills and explained everything step by step, to include screenshots of where I should look for things. She was patient and her Emoji's kept me laughing!!! ☀️
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a little problem with accounts after update, but they Live Chat suport was very aggile, I specially thanks Olivia from her kindness and helpfulness. She teach me to solve the problem, the problem was fixed in less than 10 minutes after I discovered it > Live Chat > Olivia
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you for your help, i'm french and it's not easy to speak english but dsers support really help me with my problems. They are very quick and performing in their answer. This is an very good app !
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Was very happy with the assistance I got from Isak on my first time seeking help from DSers. I wish all the customer service nowadays would do the same where us customers would get very prompt resolution. Thank you Isak!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Sylvia for support today
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having a problem with my store and Isla was very helpful. Support here is the best :).
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I wish stock replenishment wasnt locked behind a paywall, but other than that the service is pretty good. Shoutout to Olivia for helping with all my questions!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
5/5 experience with bruna, she knows her job and understands the problem very fast, it was a pleasure.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just started using DSers and obviously have a lot to learn and many questions. The DSers support team is always there for me to help solve any of my issues. Thank you very much.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team