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The rep who assisted me did an excellent job in working thru my issues. It seemed she know exactly what needed to be done and did it in an above satisfactory manner. tyvm
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Support 10/10, quick, they know exactly, where the problem is and we fixed it quickly. Support name: Lucia
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I asked for help using the live chat and Lucia responded immediately. She was very kind and attentive to my problems and it was fixed in under 5 minutes. She was helpful and knowledgeable about her line of work.
I would ask her for help if I needed anything else.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
One of the best customer service experiences I've ever had! With fast response times! Immediate help to resolve my problems and fantastic customer service, Adele was brilliant and I couldn't recommend her and the DSers team any more!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Aimee was thoroughly helpful and patient with all my queries. She was able to walk me through each issue step by step and offer me resolutions quickly!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
So far this app has lived up to it reputation. very easy to use and should any issues arise, i can personally vouch for krystal. great customer service.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Just started using it but was surprised with how well it works. Had a question and the support was available immediately.
In about 5 minutes they showed me exactly what I needed to do. Well on my way to adding more products.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very good when you have a problem you can contact him by Facebook Messenger and they ask you in few seconds.
Just Incredible
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I have been pleasantly surprised with the quality of the platform, and customer service as well, Jenny is quick and pro! I would only want DSers to introduce a custom packaging hub, to add our private label. The rest is really great!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team