Değerlendirmeler (30.368)

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  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
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16 Nisan 2024

rhimfp was so nice!

KewlBloom
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
DSers yanıt 18 Nisan 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 Nisan 2024

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
Brezilya
Uygulamayı kullanma süresi:4 ay
DSers yanıt 24 Nisan 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 Mart 2024

Aimee helped me solve the problem quickly, been using dsers since 5 years now and the support has always been really quick and supportive! thank you!

otakusheaven
Hindistan
Uygulamayı kullanma süresi:1 yıldan fazla
DSers yanıt 20 Mart 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 Nisan 2024

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Andy's Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
DSers yanıt 21 Nisan 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 Mart 2024

Un immense merci à "RITA" pour son professionnalisme et son expertise. Elle a pris le temps nécessaire pour me guider et m'aider à résoudre mes différents problèmes liés à l'utilisation de DSERS. Mille mercis à toi

Cocoon de rêve
Fransa
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
DSers yanıt 26 Mart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 Ocak 2022

I had questions about shipping and on properly setting my product syncs for orders where I have multiple suppliers from DSers and on other platforms and Emma was able to break it down in simple terms so I could quickly understand and move forward with my tasks. She provided me with a specific links to help save me time searching around the blog and help desk to get tutorials. So far, this app is looking very promising and the customer service was literally instant. As soon as I sent the request, there was Emma! Thank you!

Wonderful Addition
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
DSers yanıt 3 Ocak 2022

Hi Wonderful Addition,

We are grateful that you took the time out to leave such a thorough comment to us. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 Nisan 2024

The app is an absolute nightmare. Orders always have a problem when being placed. Api charges extra shipping costs that do not exist. Customer service although helpful does not know most of the time what the problem is. If a ticket is launched no one checks it and gets back to you. Customer phone numbers never get synced properly. Some products do not sync the correct price and ends up in a loss when placing an order and so on and so fourth. There is a list of problems which I cannot possibly post all. I will be soon leaving this app for another app. Very disappointed!!!

The Monaco Republic
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
DSers yanıt 22 Nisan 2024

Hello,

Thank you for taking the time to leave this detailled review and sorry to hear that you had such a tough experience with DSers.

We just want to let you know that the issue about the product sync has ben fixed. There was indeed a problem, but you can now see the correct prices.

We are double checking the Chrome extension about what you mentionned.

Please drop our customer services team a message via on any below methods if you meet any other issues

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

22 Şubat 2024

Muito top o app, atendimento de suporte realizido pelo Eden perfeito também

Chiari Store
Brezilya
Uygulamayı kullanma süresi:2 yıldan fazla
DSers yanıt 25 Şubat 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6 Kasım 2022

Thanks you Krystal for your help. It was very helpful.
I am very satisfied with your help. I couldn't understand what it wasn't working but i had my problem resolved quickly by you.
take care of you my friend. I'be seing you again if i need help. you were wonderful.

TIILAB
Fransa
Uygulamayı kullanma süresi:Neredeyse 4 yıl
DSers yanıt 6 Kasım 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 Nisan 2024

DSers is a very nice app allowing dropship with a perfect customer support line. My experience with Sally on the support line was amazing, she helped me solve my issues solving my problem and provided help deserving of at least 5 stars. Very fast responses, images with explanations, patience, and extreme kindness. Love it :)

Smart Chef Solutions
Portekiz
Uygulamayı kullanma süresi:4 ay
DSers yanıt 24 Nisan 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team