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I discussed with Via regarding the product not being properly integrated into the Shopify store. She promptly addressed the issue, quickly identified a server-related issue, and actively pursued the team to resolve it. Within a short span, Via confirmed the success of the test push. I appreciate her dedication to addressing the problem and ensuring minimal impact on the customer's business. Her excellent customer service makes her a valuable asset to the support team.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Support 10/10, quick, they know exactly, where the problem is and we fixed it quickly. Support name: Lucia
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chris has been awesome helping me sync my orders! Super helpful and proactive! 10/10 experience with him!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
thank you to wendy for answering all my questions with precision and accuracy, it was a pleasure to discuss with customer service
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Muito satisfeito com a ajuda que me proporcionaram, atendente Vivian
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm crafting this review to express my gratitude towards Eden and the exceptional support she provided. My order required intricate mapping, a task I couldn't navigate alone. Eden, through the D'sers Chat, dedicated time and effort to resolve the issue. She patiently guided me through the entire process, ensuring I understood how to map my orders. Without her invaluable assistance, completing this task would have been a daunting challenge. Hats off to Eden for going above and beyond!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Neva was very helpful to me this afternoon. Shel help to to solve my issue very she was patient with me and works fast and effectively. She is good at what she does. Thank you
VM
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Selena was very patient and quick to respond, she helped me sort out my first supplier mix up. As a new dropshipper this help is crucial when you feel the pressure of orders stacking up! Thank you Selena!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thanks Lucy for all your help. You were very informative and helpful and I really appreciate your time and extra effort! Thanks again for your help!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Bonne assistant , merci à vivian
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team