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My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
obrigada Nephele. Fui muito bem atendida. Problema resolvido.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Chrissy's help was efficient and quick, the Dsers support team is always available within the minute! Problem solved within less than an hour of chatting!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
After using this app for 2 months I am now looking at moving over to another app. I was told that by upgrading the advance plan my stock will match between dsers, shopify, but no it does not match, if you edit your product/variants when pushing your product to shopify you will lose mapping, therefore you will not have the product sync in dsers and shopify, having issues with stock sold out on website but showing available on dsers.Upgrading to advance plan has not helped at all. stock holding not accurate at all. Customer service couldn't help either.
Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy.
Hi,
Thank you for your updated review, we appreciate all feedback.
You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do.
Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information,
Please drop our customer services team a message via on any below methods if you have any more questions
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
I got good and fast support from agent Alice from Dsers.. And she gave me accurate information for what I asked, My problem's solved.. Thanks again Alice or your great support :)
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Sally was super welcoming,friendly and helpful! she took her time to explain everything to me in detail. i am very happy with the service!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sandy was very helpful and patient with my questions. That really made me feel comfortable with what I needed to complete.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am very satisfied with Isla's services today. She was very helpful and quick to respond.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Greatest support ever,
Heads up for Neva that sort my situation in no time . many thanks
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a fraud issue and spoke to Wendy she helped me with my problem very quickly and assured me that it was taken care of so i could go on with my day......
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team