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Service client réactif par email : merci a ROY pour l'aide apportée !
Timely with good information on resolving my issue.
Kimi is patient and very helpful. She helped me delete an item from my online store that I wasn’t able to remove myself. It’s always a nice pleasure chatting with her, she’s so friendly.
Tina, did a great job. Once again Temu had no product available after I accepted an order..she helped find another supplier right away.. Thanks Tina
ótimo aplicativo, completo e com atendimento rápido
Rita helped me learn many things today. Wish you could isolate shipping cost but ill figure it up. thank you.
The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.
Service client au top ! J’ai eu un souci et il a été réglé en quelques minutes à peine. Équipe ultra réactive, efficace et vraiment agréable. L’application est déjà très pratique au quotidien, mais avec un support aussi rapide et qualitatif, ça fait toute la différence. Je recommande sans hésiter.
Encore merci à Kusy pour son aide !
DSers refused to honor its own published refund policy for unused annual subscriptions. I had 8–9 months unused, placed no orders through DSers, and requested a partial refund. Support denied it based on undocumented “system / fiscal year” rules that do not exist in their Terms of Service or refund policy, then closed the ticket without a refund.
Lacey has been incredibly helpful and responsive—always providing clear solutions quickly. Really appreciate the great support!