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The app is very convenient. It saves you a ton of time.
The support is super reactive, which is much much appreciated. Special kudos to Tiffany who answered all my questions today.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Gostaria de parabenizar o ótimo atendimento, educação e agilidade da Tracy, não esperava que o suporte iria ser tão rápido em me ajudar.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I have a probelm with the connecting aliexpress account to dsers account. I contacted Dsers support, and the agent Clary was all ears and responding to my questions with great patience and peace. He also provided me with benefecial assistance i did not even ask for in order to help. I am so satisfied.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Services au top, Jasmine ma super bien aider pour un problème de connexion de ali vers dsers. Merci a toi :-) Au top :-) <3
Hi objectifcoeur,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a problem with my first order and Meena from the Dsers Team helped me find the solution very fast. Very good reactivity and support, I 100% recommend!
Hi Minabelle.fr,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had questions about doing an exchange and how to create a draft order to re order on dsers or the best way to do this and Krystal was so helpful in giving me the information needed. Great app to make orders through Ali express.
Hi fashion on savanna,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had an excellent customer service from Olivia, for an order fulfilment, from the moment I reached out I was impressed with her responsiveness and willingness to help. She went above and beyond to ensure that i was satisfied with the outcome and took the time to follow up with me afterwards make sure everything was ok. Thank you much for your Help :)
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I have been using DSERS for a while right now and its very easy and works good. Very ood service also.
the Dser support was wonderful they helped me figure out a solution and was very kind and informative. Sherry you are amazing and thank you for you help and patience
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team