Değerlendirmeler (30.487)

Toplam puan
5
Puan düzeyi başına sayılar
  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Kasım 2024

very practical and patient. solved my problem very quickly.

Kitchen & Co.
Brezilya
Uygulamayı kullanma süresi:11 ay
DSers yanıt 20 Kasım 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 Eylül 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

WellnessFabrik
İsveç
Uygulamayı kullanma süresi:8 gün
DSers yanıt 17 Eylül 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 Ekim 2024

Blanca provided the fastest help I've ever experienced! I had an issue, and she resolved it within seconds. Her support was quick, efficient, and incredibly helpful. Absolutely top-notch service!

LORENZI
Fransa
Uygulamayı kullanma süresi:29 gün
DSers yanıt 27 Ekim 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 Eylül 2024

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 4 Eylül 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 Ağustos 2024

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Miracle Breath
Avustralya
Uygulamayı kullanma süresi:3 ay
DSers yanıt 1 Eylül 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 Kasım 2024

Celia was super helpful

jewlicy
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
DSers yanıt 21 Kasım 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 Ağustos 2024

I cannot find what I need to do review. Holly you were wonderful and just as fast as a bunny you corrected my problem. I am so grateful to you today. Got me back on track ***** 5 star service.

Paula's Critter Corner
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
DSers yanıt 18 Ağustos 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 Ağustos 2024

Had some issues with my product not loading onto my site (showing as sold out), spoke to a few people to no avail until I got to speak with Isak, 20 minutes later my website is up and running! 20/10 customer service and problem solving skills!!
Thank you Isak for helping me sort everything out and get my shop running! :)

The VoltVault
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 1 ay
DSers yanıt 15 Ağustos 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 Ekim 2024

Using FB Messenger for customer service chat is a pretty efficient method, good on DSers' part. Sandy did a good job.

atak llc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:28 gün
DSers yanıt 23 Ekim 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 Kasım 2024

Holly was very helpful, patient and kind helping me to sort an issue.

SiSi`s Treasures
İrlanda
Uygulamayı kullanma süresi:22 gün
DSers yanıt 20 Kasım 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team