DSers‑AliExpress Dropshipping , 24.542 değerlendirme

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12 Mart 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Mısır
Uygulamayı kullanma süresi:4 ay
DSers yanıt 13 Mart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 Şubat 2024

It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!

Casual Retail Now
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
DSers yanıt 25 Şubat 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 Mart 2024

I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.

Oppelio
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
DSers yanıt 14 Mart 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 Mart 2024

5 star review! best service for any shopify app i have tried, literally within seconds a support staff super friendly Raphael helped me fix my problem. it was my first problem in months too! thank you Raphael!

FemboyFits
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
DSers yanıt 24 Mart 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 Nisan 2024

When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.

November Brown Fashions
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
DSers yanıt 24 Nisan 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 Nisan 2024

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Organica
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
DSers yanıt 24 Nisan 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 Mart 2024

I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!

Trending Gift Hub
Bulgaristan
Uygulamayı kullanma süresi:12 ay
DSers yanıt 26 Mart 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 Nisan 2024

Blanca helped me very well she is great. They are great. I use this app. It's easy and has a many options to make your store management easy from import products and make many edits to then you can push it to the store. Next for any order you will be able to manage and order from your supplier and make many other actions. It's really a very good choice. About the customer service they are the best, reply fast and solve your problems very effectively.

Online Jewelry
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
DSers yanıt 22 Nisan 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 Mart 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
DSers yanıt 24 Mart 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 Şubat 2024

I've been on the phone trying to resolve some issues with my account for ten hours.
I seemed to be getting the run around from all your help. Just giving me one bandaid solution after another And not making sure my issue was resolved.
Finally the last representative by the name of Sandy Helped me and was able to resolve all my issues extremely fast and with percent accuracy.
Sandy is an extremely valuable asset for your company and for me.
She didn't waste time and knew exactly what she was doing and got this done fast and efficiently.
Please Thank her for me.

The others just wasted your company's time and money,
Not to mention MINE!

You Got Lucky
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
DSers yanıt 16 Şubat 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team