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I recently contacted DSers support (Kimi) regarding a currency conversion issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!
Dsers fulfillment service works great!
I used after trying multiple apps.
At the beginning is complicated due to the number of features, but after is really powerful.
Service is via Facebook works great!
Fast customer service, one of the best apps I used for my store, works very well.
Amazing support and innovative functions that help reduce time spent on making orders and managing them.
Excellent support from the team. They help us to solve our problem from time to time.
I recommend without hesitation.
Belle expérience.
J'ai rencontré quelques difficultés avec une commande annulée par mon fournisseur et en contactant Dsers, j'ai été accompagné par un agent qui a été très efficace et qui a pu m'aider à résoudre mon problème du moment.
Service à la clientèle efficace et professionnel. Je salue leur écoute, patience, professionnalisme, respect et humilité. Le fait de me guider avec patience jusqu'à ce que je réussisse à le faire moi même m'a beaucoup touché. une bonne voie vers l'autonomie d'un vrai marchant.
satisfaction à 100%. Je recommande
Blanca has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset.
Excellent Support from Emanon!
I had an issue with one of my orders, and Emanon from the DSers support team went above and beyond to help me resolve it quickly. They were professional, patient, and made sure every detail was handled perfectly. It’s rare to find such attentive and knowledgeable support these days. Thanks to Emanon, my problem was solved smoothly and stress-free. Truly outstanding service—I couldn’t be happier!
I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.
Aurora was amazing. I love Dsers, I have already been using it a year now but I had some questions about adding multiple stores and thoroughly explained with screenshots and all. She made it very easy for me to understand. Great Customer Service
DSER has been incredibly helpful in resolving my issues and assisting with product ordering on the marketplace. Their support is fast, professional, and very reliable. Thanks to DSER, the whole process became much easier and smoother. Highly recommended!