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Great onboarding, great app, has really helped us and looking forward to the new updates!
We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!
Curtis was great setting up the app and training with our partner plant in Asia. The app will save us time creating labels and documents needed for shipping and is straight forward for duty/vat calculation. I would recommend this app.
Application is easy to use and onboarding by Shawn was clear and concise. It gives transparency to the customer so they are not met with any nasty surprises when ordering overseas.
I recently had the pleasure of working with Shawn at Zonos, and their support was exceptional. Their deep knowledge of the Zonos shipping app, combined with their responsiveness and clear communication, made our experience truly seamless. They went the extra mile to train our fulfillment team, provide testing exercises - improving our shipping process significantly. I highly recommend Zonos, and especially Shawn, for their outstanding service. Their customer-centric approach and problem-solving skills made a remarkable difference for our business.
Excellent onboarding process from Matthew at Zonos. Whilst the service is pricey, so far it seems worth it and is allowing our customers to checkout with ease, with all relevant customs information presented up front. We have integrated with Fedex meaning our carried rates get pulled through. I would recommend Zonos to anyone looking to expand internationally.
Curtis helped with the integration and he was amazing. He answered all of our questions and was able to get us up and running in just 2 days. Having a great experience with the app thus far
The onboarding experience was great. I was impressed by the level of service and how patient the Zonos team was with our unique challenges.
Zonos has solved all our international fulfilment and shipping problems in one go. Support during onboarding was fantastic. Great app and service.
Project Manager Matthew and Sales Rep Nate were very easy to work with and very knowledgeable. They made the setup very painless. Went smoother than expected.