Recensies (169)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 22 oktober 2024

There was a massive price increase and my previous review is therefore no longer valid. I am uninstalling Zonos.

MediaLight Bias Lighting
Verenigde Staten
Meer dan 3 jaar gebruiken de app
25 december 2021

I added this app so that my international customers weren't blindsided by taxes and duties upon receiving their packages, but I've had nothing but trouble with it. The support people who work for this company are awesome (hence the two stars instead of one), but unfortunately the app itself is terribly inaccurate. I worked with several of my international customers to ask them what their taxes ...

The Clay Impress
Verenigde Staten
9 maanden gebruiken de app
Zonos heeft geantwoord 3 januari 2022

Thank you for your feedback and for your kind words about our team. We strive for accuracy in our landed cost quotes and would be happy to review any quotes you feel are ...

7 april 2021

'Been using it for a few months. Not really sure how the pricing goes. For Canadian shipment I often see a $13 advancement fee which I don't understand. Zonos replied to my inquiry it's a FedEx fee to advance pay the duties and taxes which makes no sense since those duties are paid by us up front or by customer on delivery. FedEx is unresponsive at this point. I have my doubts the app is valuable ...

Just Pigments
Verenigde Staten
9 maanden gebruiken de app
Zonos heeft geantwoord 28 april 2021

We appreciate you providing us with feedback and see that we can do a better job at clarifying for online retailers what the fees associated with a landed cost are and where ...

1 september 2021

I rarely leave a negative comment. I was so excited about this app. I tried to install it and I had a question about something. I sent an email to support team. Almost 24 hours later I called because I did not receive any response to email. This makes me worry because if I need to get in touch with the support team for an important issue, I do not know how long that will take. We use a lot of ...

Broccati
Verenigde Staten
3 maanden gebruiken de app