Easify Custom Product Options

I love that they give multiple extra options and the customer service was able to assist with my issues!

Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up.

It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first.

That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time.

So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time!

EDIT

Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do.

We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app.

I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store.

They also offered an extension to the trial as a result as well so great eventual service.

Very intuitive interface offered us all the adjustments to our shop we needed!

When we had a question about how to update product dropdown options onto packing slips, Lich helped me sort it out super quickly on the live chat!

Amazing :)

Easify has transformed my Shopify customization experience with its user-friendly interface. The standout feature is the exceptional customer support, especially from Hoa and Lin. They swiftly resolved an issue, showcasing expertise and efficiency. Overall, Easify is a must-have for seamless customization, backed by stellar support. Highly recommended!

Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.

Easify to add custom product option with any option and Happy with customer support.

BEST APP IN THE GAME... GREAT CUSTOMER SUPPORT!

I'm learning the app Anne assist me to find what I need to compelet my project. Thank you, Anne

The App really is true to their name, Easify product options. For our store, we needed an app limiting customers to choose between X and Y options for a feature.
Easify Product Options was the only app that allowed this quantity limit feature in checkboxes in a very simple way.
Moreover, their support is outstanding. We had a theme conflict that caused issues with quantity limit being implemented correctly, but their team responded immediately and resolved the issues in less than a day.
There's a good range of features for UI enhancements too, highly recommend this app.

Sehr guter Support , app deckt alles was ich benötige.. bin sehr zufrieden