Easify Product Options Variant

Easify Product Options Variant

Recenze (517)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. září 2024

Very impressed with this app but even more, the team behind it.

It offers features/options that are only limited by your imagination in creating a smooth shopping experience of offers to customers.

Now the most impressive part of all this is the support team and their commitment to provide the best interaction with the app. They are on-point when you contact them, they ask all the right questions to find resolve and always come back with a solution.

Overall, the Easify app is one excellent tool to have in your arsenal to provide the best shopping options/features and experience for your shop and customers.

Oh and the app has a Fee Forever plan. You can't go wrong :)

The Sweet Table Shop™
Spojené státy
Doba používání aplikace: 29 dny
Vývojář Easify odpověděl 26. září 2024

Thank you so much for your kind words! We’re really glad to hear that you’re finding our Easify Product Options app useful and that it’s helping create a great shopping experience for your customers.

It’s wonderful to know that our support team has been able to assist you when needed. We always aim to be as helpful as we can, so your feedback means a lot to us.

If you have any more questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Easify!

Best regards,
Easify Team.

14. říjen 2024

Great app! Does everything I need. I had some issues with setting up and support is incredible, Violette helped me through every step and they also have very responsive online chat!

Sparkle Name Badges
Austrálie
Doba používání aplikace: 10 měsíci
Vývojář Easify odpověděl 15. říjen 2024

Thank you so much for your kind words! We’re thrilled to hear that Easify Product Options is meeting your needs and that Violette was able to guide you through the setup process. Our team strives to provide top-notch support, and we’re happy you found the online chat helpful and responsive.

If you ever have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Best regards,
Easify Team.

15. srpen 2024

Absolutely amazing app. I have used different options apps on a previous website but this absolutely surpasses every single one. The options are endless adding everything you could possibly one. I also wanted to increase the box hight of my text input area when it was showing custom fonts and Violette helped me instantly! Cannot recommend using this app!

Dani & Me
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář Easify odpověděl 18. srpen 2024

Thank you so much for your fantastic feedback! We’re delighted to hear that our Easify Product Options app has exceeded your expectations, especially compared to other options apps you’ve used before. It’s wonderful to know that you’ve found our range of options comprehensive and suited to your needs. Your recommendation means a lot to us, and we’re here to support you as you continue to explore all that our app has to offer. If you ever need further assistance or have more ideas to enhance your experience, don’t hesitate to reach out, we’re always here to help.
Best regards,
Easify Team.

4. říjen 2024

I have been using this app for a few weeks now and am absolutely loving it. After using another app on my store for years, the change over to this one has been seamless and so much easier to add different options into my store. The support is incredible and I am so glad that I found this app. Would highly recommend!

honeycombliving
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář Easify odpověděl 6. říjen 2024

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’ve been enjoying the Easify Product Options app and that the transition from your previous app has been smooth.

Your recommendation means a lot to us, and we’re grateful that you took the time to share your experience. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!

Thanks again for choosing Easify!

Best regards,
Easify Team.

5. říjen 2024

This app was conflicting with another application on a software level. However, when we contacted the support team, they quickly provided us with a solution and resolved the issue. It is now working without any problems. Thanks for the quick support and solution.

MPM Motorcycle Mat
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Easify odpověděl 6. říjen 2024

Thank you for sharing your experience! We’re sorry to hear about the initial conflict with another application, but we’re glad that our support team was able to quickly provide a solution and resolve the issue for you. It’s great to know everything is now working smoothly.

If you ever encounter any other issues or have further questions, don’t hesitate to reach out. We’re always here to help and ensure your experience with the Easify Product Options app is as seamless as possible.

Best regards,
Easify Team.

5. listopad 2024

Easify Product Options has built an excellent app. The app is essential our website's functionality. The support team at Easify is amazing! Violette and Linn have promptly resolved any little issues that have arisen. It's very reassuring to have a support team that's so knowledgeable, friendly, and very quick to resolve any issues.

Masterpiece Doors
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Easify odpověděl 6. listopad 2024

Thank you so much for your thoughtful feedback! We're thrilled to know that Easify Product Options has become such an important part of your site. It’s great to hear that Violette and Linn have been able to help whenever small issues have come up. Our support team truly strives to be responsive, knowledgeable, and friendly, so it’s wonderful to hear that this has made a difference for you. We're here whenever you need us. Thanks again for sharing your experience!

Best regards,
Easify Team.

7. listopad 2024

Hannie was very helpful in helping me fix my issues and adding fonts, files and text boxes to my product.

Lazerproworx
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Easify odpověděl 10. listopad 2024

Thank you for sharing your experience with the Easify Product Options app! We’re glad to hear that Hannie was able to assist you effectively and help you with adding custom options to your product. Knowing that our support made a positive impact means a lot to us, as we strive to make the app as user-friendly as possible.

If there’s anything more we can help with or if you have additional feedback, please don’t hesitate to reach out. We’re always here to support you!

Best regards,
Easify Team.

20. srpen 2024

So far we are happy with how easy the app is to use and they offer endless choices for customizing product options. One of the main reasons why we love using Easify is that they have a super-responsive support team. They respond within 24 hours and help you figure out any issues that may come up - big or small! We highly recommend this app. Thank you Easify!!

DreamBrandCreate Inc.
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Easify odpověděl 23. srpen 2024

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with how easy the Easify Product Options app is to use and that you appreciate the extensive customization choices it offers. It’s also great to know that our support team has been responsive and helpful in addressing any issues you’ve encountered.

Your recommendation means a lot to us, and we’re grateful for your kind words. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Thank you once again for your support and for choosing Easify!

Best regards,
Easify Team.

3. listopad 2024

Absolutely loving the Easify app! It’s super easy to use and has everything I need to customize my store just the way I want. Shoutout to Anne for her amazing support – she was so quick to help and made the setup a breeze! I just upgraded to the premium plan, and it’s totally worth it with all the extra features. Highly recommend this app if you’re looking for something reliable with awesome customer service! ❤️

Perfect Presents
Filipíny
Doba používání aplikace: Asi měsícem
27. září 2024

BEWARE!!!!!

This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.

1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.

2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.

3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.

4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.

5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.

Final verdict, avoid this app before you make commitment in it.

Line & Stitch
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Easify odpověděl 8. říjen 2024

Dear Line & Stitch Owner,

We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.

For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.

Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.

We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.

Best regards,
Easify Team.