Easify Custom Product Options
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I would like to sincerely thank Liv, Kat, and Mari from the Easify support team for their outstanding support. Each of them has been incredibly patient, knowledgeable, and helpful throughout my setup process.
Kat and Mari went the extra mile by providing Loom video tutorials, which made understanding the setup much easier and saved me a lot of time. Their step-by-step guidance was clear, practical, and extremely effective, especially for the more complex logic conditions.
Liv was also very responsive and supportive, ensuring that my questions were addressed. Thanks to their dedication and excellent customer service, I was able to resolve my issues efficiently. I truly appreciate their help and highly recommend the Easify.
This app has been invaluable for my small business! Super easy to use and my customers have stated how user friendly my website is. I have chatted a few times when I need some assistance and support, specifically Anney has been super helpful!
Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re truly happy to hear that the app has been valuable for your small business and that it’s made your website easier for customers to use.
It’s wonderful to know that Anne was able to assist you whenever you needed help. Our team always strives to provide quick, clear, and friendly support, so your kind words mean a lot to us.
Your feedback encourages us to keep improving both the app and our service to make sure it continues to support your business as it grows. If you ever need more help or have ideas to share, our 24/7 live chat support is always available and happy to assist.
Best regards,
Easify Team.
Liv has absolutely amazing. She walked me through set up and explained everything to my level of understanding. I was so afraid to switch apps but this has been so easy and looks amazing and the support is top notch!
The price is very reasonable, and the features are sufficient for customized websites. However, some issues were found during use. For example, when multiple layers are stacked, the preview on the right does not display the actual pattern of each layer, which is very inconvenient. The only way to align them is through additional design layers. Also, the font selection cannot be set individually, resulting in some text being positioned too high and others too low.
Super support, sind immer für eim da, besonderen dank an Liv, sie steht eim immer zur rat und tat sollten probleme mit der App auftreten. wir nutzen die app seit 2 Jahren und sind sehr zufrieden damit. 5 von 5 sterne aleine schon wegen des supports.
Alter Verwalter. Richtig gutes Tool mit wenig Haken und Ösen.
Für Fortgeschrittene:
Die Optionen werden auf der Produktseite direkt im "Buy Button" Bereich hinterlegt, müssen also nicht erst langwierig im Theme Editor eingetragen werden.
Sehr schneller, kompetenter und netter Support.
Viele Grüße aus Deutschland :)
Had a problem with custom options not showing in my orders due to a conflict with the theme i am using.
Mari promptly solved the issue and now everything works great.
If you need custom options there are no better apps than this. highly recommend.
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that Mari was able to quickly identify the theme conflict and get everything working smoothly for you.
It means a lot to know that the app is now running well and meeting your needs for custom options. We truly appreciate your kind words and recommendation, feedback like yours encourages us to keep improving both the app and our support.
Thank you again for your trust, and we’ll continue working hard to make Easify Product Options a reliable tool for your store.
Best regards,
Easify Team.
Absolutely the Best Customization App for Shopify!
I’ve tried so many apps that claim to handle product personalization and customer image uploads, but Easify truly stands out as the best I’ve ever used. This app allows customers to upload images, select personalization options, and customize products in more ways than I can count — it’s packed with features that make managing personalized products effortless.
What really makes Easify exceptional is the support team. Anne was amazing! She personally helped set everything up for me, making the entire process smooth and stress-free. Thanks to her, my store is running perfectly and my customers can easily personalize their products without confusion.
If you’re looking for a powerful, reliable, and user-friendly personalization app for Shopify, Easify is the one. Highly recommend!
Thank you so much for sharing your wonderful experience with Easify Product Options! We’re truly honored to hear that the app has become such a valuable part of your store and that it’s helping you manage product personalization with ease.
It’s great to know that the image upload and customization features are meeting your needs and making your workflow simpler. We’re also very happy that Anne was able to assist you throughout the setup process and make everything run smoothly. She and the entire team always do their best to provide clear, reliable, and friendly support, so your kind words mean a lot to us.
Your feedback is incredibly encouraging and reminds us why we love building and improving Easify Product Options every day. If you ever need further help or have new ideas to share, please know that our 24/7 live chat support is always available and happy to assist.
Best regards,
Easify Team.
stopped working suddenly after months of use - all customizations lost for customers upon adding to cart. We had to do a lot of back and forth to get their customization requests after the fact since they didn't come through during checkout.
Dear KI Home Store Owner,
Your review about lost customizations immediately got our full attention. We know that when this feature fails, it is more than just a technical issue. It affects the trust your customers place in your store, and we take that very seriously.
We are truly sorry for the frustration and extra work this caused as you had to manually track down orders. You deserved a smoother experience, and we are committed to making it right.
However, our support team hasn’t received any contact from your store during the time this issue occurred. This matters because, without real-time reports, we cannot see what happened on your end or fix it before it impacts your business.
Since Easify Product Options worked for your store for months, something likely changed in your setup. Here are the most common causes we’ve seen in similar cases:
- Theme change: After switching to a new theme, the app needs to be reactivated for that theme to function properly.
- New app installation: Some apps can conflict with Easify by modifying shared scripts or elements.
- Checkout customization: Custom code or checkout setting changes can sometimes interrupt how product options transfer to the cart.
- Or a potential issue within our app that appeared under a specific condition in your store, which we can only verify by reviewing your setup.
We’d really appreciate your help in finding the exact cause. Please contact us via our 24/7 In-app Live Chat. We will:
- Immediately review your store’s setup to identify the root cause.
- Fix it right away if it’s related to Easify Product Options.
- Offer compensation if the issue was caused by our app.
We never want any merchant to face this kind of problem. The only reason we couldn’t help sooner is that we weren’t aware of it. Please give us the opportunity to investigate and make things right for you.
Sincerely,
Easify Team.
I’m updating my review again because after I complained about some support agents who told me certain things were impossible and almost made me uninstall the app, Anna from the support team stepped in and completely turned things around. She managed to achieve exactly what I wanted and worked really hard to make my experience positive again. Thank you so much, Anna.
Muito obrigada pela sua mensagem tão gentil! Ficamos muito felizes em saber que você teve uma ótima experiência com a Clove. Ela ficará encantada em saber que o seu suporte ajudou e tornou o seu dia mais fácil. Toda a nossa equipe agradece muito pelas suas palavras, que significam muito para nós.
Na Easify, buscamos sempre garantir que cada lojista se sinta apoiado e confiante ao usar o Easify Product Options. Saber que a nossa ajuda fez diferença positiva para você é a melhor recompensa que poderíamos receber.
Se precisar de ajuda novamente ou quiser compartilhar sugestões e ideias para nos ajudar a melhorar, entre em contato conosco a qualquer momento pelo chat ao vivo disponível 24 horas no aplicativo. Estamos sempre prontos para ajudar sua loja a crescer.
Atenciosamente,
Equipe Easify.