
Easify Custom Product Options
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Daisy was very helpful with helping me find a solution of dynamic options.
Dear CookiesByDesignProd Store Owner,
Thank you so much for your kind words about Daisy and for sharing your experience with the Easify Product Options app. We truly appreciate your 4-star review.
We’re reaching out because your feedback didn’t just get noted, it led to action. The feature you requested during our last conversation was something we felt was important, so we made it a priority. Our developer completed it not long after, and our support team reached out to let you know. We understand you might be busy and may have missed it, but we wanted to gently follow up.
If you have a moment, we’d love for you to take a look and let us know if everything is working the way you envisioned. Your voice genuinely helped shape this update, and we want to make sure it delivers the value you hoped for.
And if it does meet your expectations, we’d be incredibly grateful if you’d consider updating your review to 5 stars. It would mean a lot to our team, not just in recognition, but in knowing we’ve earned your full satisfaction.
As always, we’re here if you need anything else.
Best regards,
Easify Team.
App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!!
Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying Easify Product Options and that our support team, especially Hannie, provided the assistance you needed. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her, she’ll be thrilled to know she made a positive impact.
We truly appreciate your 4-star rating, and we’d love to learn how we can make your experience even better. If there’s anything specific that could help us earn that 5th star, whether it’s improvements to the app or enhancing our support, we’re all ears. Your feedback is invaluable in helping us grow and provide the best possible experience.
Thank you again for choosing Easify Product Options. We’re always here whenever you need us and look forward to continuing to support your success.
Best regards,
Easify Team.
I always like to wait before rating an app to truly understand its function. One reason I went with Easify was because of the easy UI to get it set up.
In general it is a great application for any shop that needs variants like text fields, add ons, etc.
PROS:
I have always had quick customer service and even some custom work done when a particular issue with the UI was colliding with my shop.
Easy interface to built option sets and conditional logic.
CONS
They could still use improvement on the options themselves. I hope to see improvements in these areas.
While the customer service is fast, it was clear they are not all as knowledgeable about the platform. I have 2 x when talking them ended up uncovering how to solve my own problem, which if they dug a little deeper would have also known themselves.
Thank you for taking the time to share your detailed feedback!
We appreciate your positive notes about our customer service and the interface. We also value your suggestions for improvement. We’re continuously working on enhancing our app and your insights will certainly help us focus on the right areas. We’ll work on ensuring that all our support staff are more deeply knowledgeable about the platform.
We hope you continue to support our app and provide feedback as we make these improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thanks again for your thoughtful review!
Best regards,
Easify Team.
Your customer support staff is fantastic! Violette :)
Thank you so much for your kind feedback and the 4-star rating! We're truly grateful for your support, and it’s wonderful to hear that Violette made a positive impact, she’ll be very touched by your kind words.
At Easify Product Options, we always aim to go beyond just solving problems, we want to ensure every part of your experience feels smooth, thoughtful, and truly helpful. If there’s anything at all that we can do to improve or any detail that didn’t quite feel perfect, we’d love to hear about it. Your input would not only help us grow, but also allow us the chance to give you the 5-star experience you deserve.
Please feel free to reach out at any time, we’re here for you and always happy to go the extra mile.
Best regards,
Easify Team.
Great app, which exactly does what it advertises. There have been some bugs and glitches which unfortunately takes away one star, but the support have been very helpful and they have taken action and responded quickly.
Big thanks to Violette, Anne and Lich for their help!
Thank you for sharing your experience with us! We’re glad to hear that Easify Product Options has been helpful for your needs and that our support team was able to assist you promptly. We’re sorry for any bugs or glitches you’ve encountered and truly appreciate your patience as we work to address these issues.
Your feedback is invaluable and helps us continue improving the app to provide a smoother and more reliable experience. If there’s anything else we can do to help or make things easier for you, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re grateful for the opportunity to support you.
Thank you again for choosing Easify Product Options and for your thoughtful feedback, we genuinely appreciate it!
Best regards,
Easify Team.
As a developer, I need to be able to modify/customize/access certain type of data, from the theme files. Although it is not possible to access everything or I don't have the knowledge to do so, the Easify team was available to help me and my team to deal with our requirements.
Thank you so much for taking the time to share your valuable feedback on the Easify Product Options app. We truly appreciate your constructive review, as it helps us understand how we can better serve you and other developers.
If there’s anything we can do to support you further or any specific suggestions you have in mind, please don’t hesitate to reach out. Our goal is to earn that 5-star rating from you, and we’re committed to doing everything we can to achieve that!
Thanks again for choosing Easify! We look forward to working together to elevate your experience even more.
Best regards,
Easify Team.
I have had a few issues with this app such as how add ons are displayed in a cart, how they are displayed at check out and how addons are presented in bundles.
The cart issue was fixed very quickly. The checkout is not something they can change but it is not a big deal. We are working on the bundles issue.
I have been helped by Ann, Lin, Violette and Lich. They have all been extremely helpful, easy to communicate with and they have addressed all my issues within minutes of them being raised.
Superb service!!
Thank you for taking the time to share your experience with the Easify Product Options app. We’re glad we could quickly resolve the cart issue and appreciate your understanding about the checkout display.
It’s great to know that Ann, Lin, Violette, and Lich could help answer your questions and address concerns promptly. I’ll make sure to pass along your kind feedback to them, they’ll be happy to hear it.
If there’s anything else we can assist with, please feel free to reach out anytime. We’re here to help!
Best regards,
Easify Team.
Some missing features, but the team is great to work with and has helped figure out solutions throughout the process. Definitely test out your integrations to make sure they are working as expected and data is not being lost.
Dear Chunky Deli Store Owner,
Thank you for your thoughtful review of the Easify Product Options app. We’re delighted to hear that our team’s support has been beneficial to you.
We understand that some of the features you initially wanted aren’t available in our app, and as you might know, these features are not commonly found in most product options apps, not just Easify. Despite this, we’ve examined your needs closely and provided custom solutions tailored specifically for your store. We hope this demonstrates our commitment to meeting your unique requirements.
Our team is dedicated to ensuring you have the best experience possible. If there’s anything more we can do to further enhance your experience or address any additional needs, please let us know. We’d love the opportunity to work towards that 5-star rating with you.
Best regards,
Easify Team.
Very Good!!!
Thank you so much for taking the time to share your feedback, it truly means the world to us! We’re thrilled to know you’re having a positive experience with Easify Product Options.
While we’re over the moon about your feedback, we’re always striving to turn "very good" into "absolutely amazing"! If there’s anything you feel could make your experience even better, whether it’s a feature, improvement, or even a tiny detail - we’d love to hear your thoughts. Your insights help us grow and refine the app for everyone.
Thanks again for your support. We’re here to ensure Easify exceeds your expectations every step of the way!
Best regards,
Easify Team.
Amazing app, just a few limitations when it comes to customizing the appearence of everything which is why I'm not going it a 5star. I had help from Charles seting up and he was an amazing help, super friendly and really helped me solve my problems quickly, thank you!