Facebook Ads, Instagram Ads AI

easy to set up and use

Good customer support

Easy Ads provides an exceptional service. The customer support, especially Ouissal, is commendable for their prompt assistance and professionalism

I set up the app once, but after receiving some spammy, persuasive emails from customer service, I caved and reinstalled it. During the second setup, the metrics seemed improved—higher impressions, decent CTR, yet it was just 0.56%, and it kept draining my budget without adding any real value. I'm starting to feel like I'm advertising on a fraud farm, with fake stats where clicks keep occurring, but GA4 tracking shows no conversion data, no traffic to my website. Easy ads are utterly irresponsible in user support. What a mistake to use them! I blew nearly 100 dollars on phony numbers. Don’t bother using it; you'll regret it if you do.

Dear Easy Ads Team,

I must emphasize the importance of sincerity in customer service; please do not provoke my displeasure. Firstly, I would like to reiterate that I have installed your application twice. During my first experience, I was deeply frustrated with the dismissive attitude in the response to my query. My question was regarding an issue with my funnel ads not being distributed in the order of Awareness, Consideration, Decision, Loyalty. Instead, after running for four days in the Awareness phase, it abruptly shifted to the Loyalty funnel.

Mrs. Milenni's response suggested that I should not worry as this was an obvious policy to optimize budget use, accompanied by a link to Facebook's Advantage+ policy. Was this genuinely helpful? What I needed to understand was the rationale behind a funnel that should naturally progress from Awareness to ultimately Loyalty, but instead jumps directly to Loyalty. It's almost comical to expect an audience just becoming familiar with my brand to suddenly exhibit loyalty without having purchased anything from my website.

For this second installation, I have spent nearly 1,000,000 VND (approximately $41.25), which now seems like a questionable investment.

Secondly, regarding the email spam issue, are you certain about sending only two emails? Would you like me to provide screenshots of my inbox showing four emails from Mrs. Maria? I reconsidered my stance out of sympathy for the tone of your emails and gave Easy Ads a second chance, only to be met with disappointing results, leading to its deletion.

Thirdly, when using GA4 for analytics, I noticed a complete absence of traffic from Facebook, which starkly contrasts with the data you double-checked. Please, spare me the humor.

Moreover, your lack of professionalism is profoundly disappointing. Discussing client budgeting, market presence, and international reach is a matter of utmost confidentiality. Your casual mention of these details is enough to question your professional integrity.

In conclusion, please avoid compelling me to escalate this matter through reviews in various forums.

Sincerely,
Albert

great n easy to setup monitor progress

Super rapide à configurer, service client au top !

This is a really beneficial app.

I'm on Day Two of my Easy Ads trial, and so far I'm very impressed. The app makes it super simple to launch a campaign that seems reasonable. I was a bit worried about the performance of the campaign after day 1, since it wasn't as good as other campaigns I've set up myself manually in the past. I reached out to customer support and Maria was very quick to answer my questions, and provide guidance. We'll see how the campaign performs going forward but, so far, I can't recommend this app enough.

Team is very cooperative, services are excellent. Facebook requirements for every user may differ by region which may be confused with easy ads which is not fair. Easy ads itself is the awesome.

Without a doubt in my mind the worst support from an shopify app. It´s the second time around i try this app. Since they had a lifetime offer i thougt why not? But that was a huge waste.