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THEY CHARGED ME WITH AN APP UNINSTALLED AND THEY HAVEN'T REFUNDED FOR A MONTH... SHAME!!!
It doesn't work!!! After my first negative review, they tried to make things right. There were 4 orders from the funnel and I assumed everything was fine now. However, it was not like that! A lot of advertising money followed with no return whatsoever. The month of November 2024 was without a single order from their ad, but I was paying for it. December 2024 8 orders from the funnel. I can't even recover a third of the advertising money...
I am extremely disappointed!!!
Hi WoowBg,
We’d like to clarify that all charges for our app, along with any other Shopify apps, are processed directly by Shopify, not by us. We have no control over Shopify’s billing or the status of pending payments.
Regarding your emails, we’ve replied to all your inquiries but haven’t heard back from you. We also reached out via WhatsApp and through our website’s support chat, but unfortunately, we haven’t received a response from your side.
If you still need assistance, please feel free to reach out directly, and we’ll help resolve the issue.
Thank you,
Easy Ads Team
Highly Recommended!
I 100% recommend this! It's easy to use, delivers great results, and is super convenient. The best part is the amazing support team—they reply instantly and are fully dedicated to resolving any issues. Definitely give it a try and see the results for yourself!
Une équipe très présente qui m'a guidée pour que je fasse tout correctement. Espérons que la campagne soit un succès.
On the lowest ad spend ever I got the most sale. Highly recommended for success.
excellent followup
The Best Customer Support Experience I've Ever Had!
I've used countless apps, but nothing compares to the outstanding support I received here. Quassal went above and beyond to assist me in creating a new ads account and seamlessly connecting it to Shopify. Her patience, professionalism, and ability to guide me through every step were truly unmatched.
What sets this team apart is their dedication to ensuring success, no matter how complex the task. Quassal’s exceptional support made a potentially overwhelming process not only manageable but enjoyable. I cannot emphasize enough how much I appreciated her kindness, clarity, and expertise.
If you're looking for an app with top-tier functionality and unparalleled customer service, look no further. This experience was a game-changer for my business—thank you, Quassal and team, for setting the gold standard!
Useless App, uninstalled it on the 9th day as there was no shred of improvement on any aspect, views / clicks were very modest compared to my own created ads, also the ads running by the app were constantly ranked as below average in quality by Meta.
Hi TRENDZ,
Thank you for sharing your experience. We’re sorry to hear that the app didn’t meet your expectations. The app is designed to optimize your campaigns over time, and while results can vary, it typically takes some patience for the system to learn and improve performance.
It’s also important to note that ads are evaluated by Meta's algorithms, and rankings can fluctuate as the system optimizes. We’d be happy to review your setup and suggest any improvements to help boost performance.
Please reach out to us directly if you'd like further assistance—we’re here to help.
Best regards,
The Easy Ads Team
It's been easy to run ads from easy ads. Still waiting for sales to start coming in.
Hi Sitcomworld,
Thank you so much for your 5-star review! We're thrilled to hear Easy Ads has made running ads easier for you. If you'd like help optimizing for sales, feel free to reach out via live chat—we're here to assist!
Kindest Regards,
The Easy Ads Team
Gerçekten de işinizi kolaylaştırabilecek bir uygulama ve özellikle verdikleri canlı destek ile size çok yardımcı oluyorlar.
Had some issues from my side and they called me to fix the issue. Advised me on what to do and offered to restart my free trial so that I can give the app a chance once more. Super happy as I am a beginner learning.