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The customer service has been great... very helpful and responsive... I haven't started using the app yet as I'm having an issue with my Facebook Ads Manager and I'm waiting to get it fixed... I read through the comments and most comments have had a good customer experience... will update my review once I use the app and see some results... Thanks Team!
Update!
Anothe shout out to the team, especially Millenni, she's been very helpful and deidcated to help me fix an issue when trying installing the app... thank you again and I hope the app works the way it should be!
Yours Sincerely!
super user friendly
thanks a lot for easy ads for choosing professional team support
app works really well I got an order within the first couple of days of using it; just make sure to check on your daily budget spending. I recommend it!
The installation and setup process was a breeze, took me only 5-10 minutes to have everything up and running smoothly.
What impressed me the most was the incredible support provided by the app's team (Millenni!) . Any questions or concerns I had were promptly addressed, and the assistance I received was not only helpful but also delivered with a high level of expertise.
The app is user friendly, making it easy for even those new to Facebook Ads to set up and manage their campaigns effectively. The user-friendly interface and seamless integration with Facebook's platform enhance the overall experience.
Ouissal, she was amazing helping me, because I did not know anything about ads, she guided thru, with a very open comunication
I HAVE JUST STARTED WITH EASY ADS AS ON 6-3-24 , TILL NOW THERE SUPPORT TEAM HAS BEEN GREAT IN GUIDING ON HOW TO SET IT UP , NOW LETS HOPE WE CAN GET SOME GOOD RESULTS SO THAT WE CAN PAY THEM EVERY MONTH HAPPILY , AS IF WE GROW THEY GROW.
Could someone please tell me what to do to get help really!! No Help Just test, Do they have people working.... So for me it a big 0 start...
Hi Stylish Ram,
Thank you for trying Easy Ads. I'm sorry you didn't love it.
We apologize for the inconvenience faced while attempting to contact our support team.
Can you please clarify to us what time you tried to contact our customer support?
Our team is available via the in-app chat and the email address published on our Shopify listing.
Our support team is here for you 6/7 except Sunday.
We're looking forward to hear from you and investigate what happened here exactly.
Kindest Regards,
Maria Chanaoui
Communication Manager
Effortlessly Effective: Easy Ad Delivers First Sale within Hours!
I recently had the pleasure of interacting with Millenni from Easy Adds, and I must say, the experience was exceptional. From the moment I reached out with my inquiries, Millenni was prompt, professional, and incredibly helpful. They went above and beyond to ensure that all of my questions were thoroughly answered and that I felt supported every step of the way.
What truly set Millenni apart was their dedication to providing comprehensive assistance. Not only did they patiently guide me through the various configurations, but they also provided detailed videos to supplement their explanations. These videos were incredibly helpful and made the process much easier to understand.
Moreover, Millenni's friendly demeanor and positive attitude made the entire interaction a delight. It's evident that they genuinely care about their customers and are dedicated to providing exceptional service.
While I haven't had the opportunity to fully test the tool offered by Easy Adds yet, based on my experience with Millenni alone, I have high hopes for the quality of their services. I look forward to updating my review after some testing time to provide a comprehensive assessment.
In conclusion, if the rest of the Easy Adds team is anything like Millenni, I have no doubt that their customer service will continue to exceed expectations. I highly recommend reaching out to Millenni for any assistance you may need – you won't be disappointed.
Thank you, Millenni, for your outstanding support!