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I had an issue placing the right image to my funnel, I reached out the customer support where I spoke to Ouissal, she was very polite and gave me an answer in seconds....my problem was solved by her and my campaign was up and running. I hope the first sale is coming soon. power Pong Europe
Could someone please tell me what to do to get help really!! No Help Just test, Do they have people working.... So for me it a big 0 start...
Hi Stylish Ram,
Thank you for trying Easy Ads. I'm sorry you didn't love it.
We apologize for the inconvenience faced while attempting to contact our support team.
Can you please clarify to us what time you tried to contact our customer support?
Our team is available via the in-app chat and the email address published on our Shopify listing.
Our support team is here for you 6/7 except Sunday.
We're looking forward to hear from you and investigate what happened here exactly.
Kindest Regards,
Maria Chanaoui
Communication Manager
Millenni was incredibly helpful and responsive during my interaction with her on the live chat section. I highly recommend reaching out to Millenni for any assistance you may need on Easyads.
make add more then 10K and not getting 1K visitor and even one order in 25 days and 2 funel created.
Hi BeeTrendy,
Thank you for taking the time to review the Easy Ads app.
I'm sorry you had an unpleasant experience with us.
Kindly note that the Easy Ads campaign optimizes for sales, not website visits.
Your campaign spent a total of 10000 INR which is around 119 USD over 13 days.
This comes around 9 USD daily.
For the audience size you had, we recommend a minimum of 15 USD. You also had a healthy CTR, however, when website visitors reached your website, they left without purchasing.
We highly recommend you invest some of your time improving your onsite experience, product pages, and overall website. Utilizing the various resources online to learn about how ads work and their cost.
We'll be more than happy to guide through this.
Looking forward to hearing back from you.
Best,
Maria Chanaoui
Marketing & Communication Manager
great customer service. They literally reply straight away at any time of the day. Not sure how the ads run yet, as I am only day 1 but I am sure that if something goes wrong it will be fixed promptly because as state the customer service team are so helpful. If you don't know how to run ads, AI is a much better option that doing it yourself regardless! I am very impressed so far.
I'm giving 5 stars to the customer service team for their outstanding support and kindness. Great services and amazing customer service, highly recommended.
Go for it without any other thoughts & their support team also very responsive.
The customer service has been great... very helpful and responsive... I haven't started using the app yet as I'm having an issue with my Facebook Ads Manager and I'm waiting to get it fixed... I read through the comments and most comments have had a good customer experience... will update my review once I use the app and see some results... Thanks Team!
Update!
Anothe shout out to the team, especially Millenni, she's been very helpful and deidcated to help me fix an issue when trying installing the app... thank you again and I hope the app works the way it should be!
Yours Sincerely!
Easy Ads has made my life easy! Choose the best products you want to promote and the rest is done automatically, its flawless. They have online support 24/7 and it's excellent! Recommended 100%!
I'm Very Impress by you The way that you conversation with me it's absolutely great and i like to talk with you, thank you Milleni, Ai easy ads for facebook And Thank you shopify.