EDP ‑ Easy Digital Products , Počet recenzí: 201

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 99 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
20. listopad 2023

We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files.

Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.

Cinegrams
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Axel Hardy odpověděl 22. listopad 2023

Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!

6. listopad 2023

Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.

Silver Fox Limited
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář Axel Hardy odpověděl 7. listopad 2023

Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)

18. listopad 2023

I love how easy it was to set up EDP and use it. When I had a question, Axel responded quickly and professionally. My shop is not open yet, but I've already tried it out with a test order and everything worked perfectly. Thanks, Axel. This app is great.

Tour My Germany Shop
Kanada
Doba používání aplikace: 3 měsíci
Vývojář Axel Hardy odpověděl 20. listopad 2023

Thank you so much for your review and your kind words about my app. Don't hesitate to get back to me again if you have any other questions!

23. srpen 2023

I have been using this app for a few years now, and never once had a problem. I experienced my first issues today (totally my fault, I deleted variants instead of updating products). Customer service was so quick and helpful to help me work out what had happened. It was really reassuring to be able communicate with a real person who was genuinely interested in trying to help me. Thank you so much!

Paper Theory Patterns
Spojené království
Doba používání aplikace: Téměř 2 roky
Vývojář Axel Hardy odpověděl 24. srpen 2023

Thank you so much and thanks also for being a user of the app for a few years now! I’m glad to know my app satisfies you perfectly here :)

19. říjen 2023

I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.

Ewe Ewe Yarns
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Axel Hardy odpověděl 21. říjen 2023

Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)

7. září 2023

Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!

Ashmi Pathela
Austrálie
Doba používání aplikace: Asi rokem
Vývojář Axel Hardy odpověděl 9. září 2023

Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!

19. říjen 2023

Axel has been incredibly helpful getting our sites up and running with his help. He has also been able to help us with any issues that have come up in a super timely matter and this is one of the most reliable apps for digital products available!

Kiive Audio
Kanada
Doba používání aplikace: 27 dny
Vývojář Axel Hardy odpověděl 21. říjen 2023

Thank you so much. I was glad to help and happy to take notes of your feedback to improve the app with new features in the next versions. Thanks again!

13. září 2023

It has been ver easy and straight forward experience seting up your digital products and keys in this app. Highly recommend it!

Giftmetime
Německo
Doba používání aplikace: 7 měsíci
Vývojář Axel Hardy odpověděl 15. září 2023

Thank you so much! I'm super happy to read that you like the experience using my app!

14. listopad 2023

This app was easy to install and use. The download happens perfectly. Axel is very responsive to questions and offers in-depth support with any questions I have. I really like this app.

Instant Chemistry
Kanada
Doba používání aplikace: 28 dny
Vývojář Axel Hardy odpověděl 15. listopad 2023

Thank you for your kind words! It's my top priority to ensure merchants like you have a seamless experience and get the support they need. Don't hesitate to contact me if there's anything else I can do for you. Thanks again :-)

14. září 2023

mashalla this app is so good it made me aloot of para big d energy right here

Evil Shark
Německo
Doba používání aplikace: Asi měsícem
Vývojář Axel Hardy odpověděl 16. září 2023

Thank you so much for your review and for your kind words!