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Works smoothly, easy to use and well-priced. Has download links/buttons in all the right places for great UX. This app was usable for me pretty much out-of-the-box. The default settings are solid; I think I've only adjusted one or two settings for my needs.
So far I've found basically every feature that I needed somewhere in the app and its settings. There's one feature that I needed that is still being developed. I reached out to the developer, Axel, and he worked with me on a custom solution that works perfectly for my store. He saved me from having to add more apps/third party services to our tech stack. Probably saved me additional costs for those additional services too. And the solution that he helped me with has a better UX too.
Wow, your review is amazing and truly made my day—thank you so much! If there's a feature missing in my app, hearing feedback from merchants or learning about new use cases like yours definitely helps me improve it. I'm glad we could find a solution to your use case together. Thanks again for your kind words and incredible review!
This app has been very helpful with making all types of digital products easy to be sold. Axel has been extremely helpful whenever I reach out as well.
Thank you so much for your review and kind words! Don’t hesitate to reach out whenever you need!
I would definitely recommend EDP to others, Alex was very good taking care of making sure I set up my digital product correctly and honestly it was very easy to use and a great tool//service. Thank you
Thank you for the fantastic review! I'm glad to hear that you found EDP easy to use and that I could assist you in setting up your digital product. Your recommendation means a lot, and I'm here to help if you need anything else in the future. Thanks again!
I have used EDP for a long time and it really helped me out in selling license keys for digital products. I can upload my own license keys and set prices for each duration in an intuitive way. I recommend you using this if you have similar needs as me.
Thank you so much! It's great to know that the features for uploading license keys and setting flexible pricing options have met your needs effectively. I appreciate the fact that you also recommended the app to other merchants with the same needs. Thanks a lot :-)
Product works well, relatively easy to set up and Axel has been extremely helpful throughout.
Axel was really great! Myself, as a new user, to have someone actively reach out to help make sure everything is working smooth is a big help. He also help explained features that I don't quite understand.
Thank you so much for your kind words! It was a pleasure helping you get everything set up smoothly, and I'm glad I could clarify the features for you. If you ever have more questions or need further assistance, don't hesitate to reach out 😊
I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)
That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊
The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!
Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!
We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.
Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.
Super helpful and very knowledgeable. Axel was wonderful and patient with me.