
ECA: Easy Subscriptions App
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Overall pretty happy with this app. The new features are great for bundles and custom boxes, a few hickups to get there but the customer service is excellent.
I tried probably 20 different subscription apps before finding Easy Subscriptions, and I’m so glad I did. It’s been a truly wonderful experience. The app is intuitive, reliable, and integrates smoothly with my Shopify store, but what really makes it stand out is the support team. They are extremely responsive and go above and beyond to help with any questions or issues. What’s even more impressive is how quickly they implement requested features. It’s rare to find a team this engaged and committed to improving their product. Highly recommend if you’re looking for a subscription solution that actually delivers!
Please don't look any further into subscription apps. I cannot rave about Easy Subscriptions enough. gee, where do I start. Their product ticks all our business AND customer needs. But boy are their support team outstanding. My first and only contact was Dan. Emails replied lightening speed despite time difference to OZ. I was informed of every step every step of the way which gave me full confidence and trust to streamlined migration from well known sub app.
Such superior customer service! THANK YOU Dan and team.
Then there's the behind the scene team, the developers who kept our store looking aligned the way it was prior to migrating over to Easy Subscriptions.
To say we were looked after is an understatement. These guys ought to be recognised for their COMPLETE surprise and delight aspects of what they do. Absolutely outstanding product, communication, customer service and support. Looking forward to long term relationship with these people.
We were nervous about switching from another app, but Easy Subscriptions made the migration so simple. Kevin guided us through the process, ensured data was safe, and made sure everything looked and worked perfectly. A smooth transition and no drop in service.
Customer feedback has been great since we launched subscriptions using this app. People love being able to manage their own plans—skip, pause, or swap products. It’s added a whole new revenue stream for us with zero hassle.
Had a billing issue during setup and Daniel sorted it out almost instantly. Not only did he fix it, but he explained the cause and showed us how to avoid it in the future. That's the kind of support that turns you into a long-term customer.
The app works great. Also, a 5-star customer service as always from Daniel. The service provided was very efficient. They are always available in the chat and issues are resolved really quick, so no time wasted. They even went the extra mile of doing customizations in the app to adapt it to our requirements. Thank you so much for the wonderful service. Keep up the good work.
Exactly what we needed. From flexible billing to product bundles, it checked all the boxes. The interface is sleek, and even when we wanted small tweaks, the team jumped in and helped us customize the app to fit our store.
This app has completely changed the way we manage recurring payments. It's so intuitive that our team barely needed any training. Invoicing is now automated, and customer churn has reduced because of the flexibility it offers. Honestly, I wish we had installed it sooner.
Great customer service and a much easier subscription app to use. Easy Subscriptions made the changeover from our previous subscription app so simple - they did it all with ease. Their communication is also fantastic. We have found thier app to be much more user friendly for both us and our customers. Highly recommend Easy Subscriptions A++++++++++++