Easy Wholesale Lock for B2B
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This app installed code that broke our product pages across our entire store. I have emailed requesting assistance to fix the issues caused by this app but have not gotten a response for a few days. I will update this review as soon as I get a response from your support team.
Hi there,
UPD 22.03.2022: I'm really sorry that even taking in account the issue was not related to our app, and our support team fixed the issue caused by another 3rd party app for you, you did not find a moment to update your review.
I'm really sorry our app did not fit your needs! Our support team replied to your email in less than 1hr after we received it, and as I see in the ticket system, the issue is now resolved and it was not related to our app at all.
If you still need any assistance from our end, please feel free to reach back to our support team, we're always around to help!
Thanks,
Den
Beware- this App didn't work with either of our themes and when uninstalled completely ruined our site!
I'm sorry you had some issues with our app, but as we discussed by email, the app was not working on the new theme you've installed after the app, so it was missing the app code. That issue might be fixed by installing the app code to your new theme using Installation/Uninstallation section of our app.
The broken theme was caused by another 3rd party app code left in your theme, and our support team fixed that issue for you.
Its not working properly
Hi, oh no I'm terribly sorry to hear this, can we help? Sometimes our app doesn't work out of the box with some store themes, but our team can look into this for you and get it working most of the time (at no additional cost of course)
Thanks, Alex & the Easy Lockdown team
As a wholesaler, it isn't easy to balance promoting your products and disclosing too much to the public. Easy Lockdown helped me lock down all my pages effortlessly while allowing the public to access their information. Their tech support is fast, knowledgeable, and easy to work with! They were able to edit my pricing and "vendor-only" marketing information precisely the way it was needed. I will use them again when adding more products, and I highly recommend them to help you manage your information! Don't go anywhere else. Easy Lockdown can get it done for you!
05/14/25 Thank you again for sorting my website! Adding extra products to the store and having them properly locked down within 24 hours is incredible. As always, Easy Lock Down's customer service is fast and knowledgeable! Thank you!!
Extremely impressed with customer support response time! The initial contact, Helmy realized quickly this was a matter for their tech response team and sent it over immediately. Julie made the App integration seamless and polished up the site so it presents professionally.
Thanks for the review, we're glad to hear the team was able to get Easy Lockdown working for you on your store!
Thanks, Alex & the Easy Lockdown team 🙏
I installed this app to lock non-members. Easy install and great support. The support team helped me so quick and kindly.
I highly recommend this app!
Hi,
Thank you for taking the time to share your feedback on EasyLockdown ‑ Wholesale Locks. We appreciate that! Your recommendation means a lot to us.
Don't hesitate to reach out - we're here 24/7 if you need further assistance.
Best regards,
Nexusmedia Team.
This app works great! Support is helpful and quick if needed.
Hi,
Thank you for the high rating for the EasyLockdown ‑ Wholesale Locks. We appreciate you finding the time to share your feedback.
If you need any help, feel free to contact our support. We are 24/7 here!
Best regards,
Nexusmedia team.
I needed this app so our customers could access private information pages. We sell a product that offers free online forms with purchase.
I love the concept, but I'm not tech savvy, in fact, I'm not tech novice! I set it up and of course it didn't work. I tried and tried and nothing.
A quick email to tech support, they jumped in and set everything up. They fixed everything and I didn't have to do anything but ask.
It was a quick fix (for them) and I was up and running in no time.
DO NOT USE THIS APP! I followed all uninstall protocols and this app completely broke my website. It wiped away my home screen and is just showing error messages. I would not recommend this app to anyone
So easy to install and works like a dream!
Great to hear the app is working well for you!
Alex & the Easy Lockdown team
