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App seemed like it could give me the functionality I needed so I decided to add it and try it out. It didn't work exactly how I wanted but I reached out to the support team and they made adjustments for me same day! The app is now working as I hoped for my store! Excellent & fast customer support!
Easy to use app that does exactly what it says it will do. They respond quickly to questions and support requests. Highly recommended.
Just like all the other 1-star reviews says, this app crashed our website as well when uninstalling. When it worked, it worked. However, the uninstall part was a red flag for this app. Take caution while using EasyLockdown.
Wish I could give it negative stars. DO NOT DOWNLOAD. This app cost me SO MUCH in lost revenue. Their coding does not work properly and it caused every single page on our website to have a "noindex" tag, which made it completely invisible to Google and other search engines. Our sales tanked for the last 2 months and it took hiring an outside developer to realize this app was the cause. Before installing this app, we were on the first page of Google for most of our relevant keywords, now we can't even be found. It is going to take an unbelievable amount of time and money to get our position back in search, not even counting all of the lost revenue, especially over the holiday season. I have to imagine the customers leaving positive reviews on this app just haven't realized yet that they are lost to search engines... Not worth the risk, this is literally THE WORST app ever made.
I'm really sorry that you had such issues with your website indexing, but as our support team explained you after studying the piece of code your developer sent, noindex issue is not related to our app.
The code you sent us (the one your developer found out to cause that problems) is not the code our app is adding to your theme to lock the products. Our app really adds noindex tag to locked products (that don't have public access anyway), but it adds that tag with another code, in a different way.
We clearly understand how seriously that noindex issue might affect your business, and I'm really sorry you had such issues, but that issues is not related to our app in any way.
I used this app and it was fine for what it was. However, when I went to uninstall it crashed my whole site. Three hours with tech support. Whatever you do, do not use this app.
I'm really sorry that you've experienced those issues with our app. We tried to reach you by email to help with that issue but did not get any response yet...
Such issues may appear if you removed the app with some locks enabled. Unfortunately, due to Shopify limitations, we technically can't automatically remove all our app code from your theme if you just remove the app from the Apps section of your store. That's why we've added notices in the app UI to make sure you've disabled your locks before the uninstallation.
Also, our app automatically sends you an email immediately after uninstallation, in case some of the locks left enabled. Maybe that email went to the spam folder for some reason...
Anyway, if you still have any issues related to our app you may just install it back (temporary, you won't be charged!), go to Installation/Uninstallation section, uninstall the app from your theme there, and then remove the app again.
Or you may contact our support team by email support@nexusmedia-ua.com and we'll remove app code manually for you and make sure everything is working properly.
Once again, I truly apologize for that inconvenience, and please let me know if you'll need any help from our side.
Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!
DO NOT USE. Caused a huge bug that prevented our customers from checking out. Incredibly frustrating. Be very very careful
Great app, performs as expected. But the app WILL leave a ton of files behind when being uninstalled, which reduces the loading speed of the website.
Hi there,
Thank you for your review! We truly apologize for the inconvenience, our support team have already sent you email explaining how to remove app code from your theme.
In short, if you just remove the app from Apps section of your Store Admin, app will really leave some code. If you left some locks enabled, that may really affect your theme performance. Unfortunately due to Shopify architecture we technically can't remove that code automatically as once you click Remove button, Shopify immediately revokes the app's access to the Store.
Because of that, we've added several notifications in the app UI and by email to make sure you've disabled all the locks and used built-in Uninstallation tool to remove all the app code from your theme before removing the app from the Store Admin.
If you've already removed the app, please install it again, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you may remove the app again.
Thanks,
EasyLockdown team
Great App! Easy to use. Performed exactly as promised. The customer service is OUTSTANDING!! Highly recommend!
Really fast and responsive. I emailed her to get a spacing issue fixed, and they got back to me within an hour and fixed it!