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Wow what a piece of GARBAGE. After trialling this product to hide one specific collection on my store, I decided it wasn't for me so I removed the app. As soon as I did that however the entire body content within my store disappeared with only my header and footer still showing.
Upon inspecting my code, some code had appeared diverting my content to a locked down easylockdown page. WTF? I never once put a lock anywhere NEAR my main content.
Lucky I'm a developer and I could figure out what went wrong. Too bad if you weren't, I can't imagine how long it would take to get someone to find the problem and get the store back up and online.
This app has left junk code and files all over my store. Who knows what other problems it will cause me now I've tried to remove it.
AVOID AT ALL COSTS!
Just installed and haven't even created a single lockdown. Entire site is broke. Only showing header and footer. I removed the app according to their instructions and the site still isn't fixed. I am having to use Rewind to install an old theme now which better work. Avoid this app at all costs.
Piece of JUNK!!! I just decided to take it off because I wanted to go in a different direction after working on my site for 48 hours. I deleted the app, it deleted my entire site!!! DON'T INSTALL THIS UNDER ANY CIRCUMSTANCES!!
Worst App Ever. DON"T INSTALL. I REPEAT DON"T INSTALL. It slowed down our site and after we uninstalled it all the products were gone from the store. They were not visible and it was showing a 404 not found page. We lost a lot of revenue but luckily we had a clean backup of our current theme and we had to reinstall the backup and that is how we got this fixed
I used this app to help me lock down certain areas of my website I didn't want everyone to see, works great!
The lock does not work thoroughly because no matter whether you lock by product or collection or page, the product you are locking will still show in the search bar. So when I raised my concern about this, they offered to edit our site theme and by doing so, they messed up with our code so our customers could not visit our products for a significant amount of time because their editing was reckless and did not have a proper audit trail. It's a good thing we duplicated our theme before allowing them access but it was a tad late to realize what they did so we still lost a bit of exposure time to our customers. Our concern is valid because there's a reason why people want to lock products / pages but if it shows up as a result of typing in the search bar anyway, and consequently, can be added to favorites or any shopping cart shortcut even by a customer from a geolocation which is supposed to be locked out, then what's the point?!
Hi there,
We really sorry our app did not fit your needs and truly apologize for this inconvenience!
Our app is working properly with native Shopify search. Autocomplete search bar you're referring to contains custom suggestion widget, which is not standard Shopify functionality, so our app really did not filter that search results out of the box. In the most cases it's possible to hide locked products in that results as well, but as that's custom functionality it depends on the theme or 3rd party app that added that feature.
As for the issue with inaccessible products after our changes, we take that very seriously and checked with our dev team and support team members who were involved. After the changes, our support team agent checked your website, and the products were accessible (except on the country that was locked according to our app locks settings). The inconvenience might be caused by the lock settings, as support team noticed that all the products were locked, not just selected collection as it was before. But we thought that configuration was changed by you, and that's how it supposed to be. So that might be app misconfiguration, but not the error in the theme code.
Anyway we truly apologize for all the troubles caused, and we'll do our best to make our app support more themes and 3rd party apps out of the box.
Best,
EasyLockdown team
I started looking for an app to create a gated wholesale section of our store. Other apps had basically useless functionality for $5 per month and then to get a simple thing like hidden products, wanted to charge an extortionate $50 per month. I shopped around and decided to try this app out out because it had a fixed fee (they couldn't hide all the functionality behind pricing tiers) and I am really happy with it! Works like a charm. Easy to install and set up. Reasonably priced for a small business. Great job guys! I 100% would recommend.
Prompt response when I approach the customer service for help. The problem was resolved very quickly. The customer service is friendly and professional too.
Perfect to block specific content. Easy to install and great functionality. Very fast and friendly support.
This password app performed as advertised. It allowed me to hide selected products from all customers except those I specifically allow. I ended up choosing EasyLockdown because it's price is lower than its closest competitor Locksmith. Plus, unlike Locksmith their price is fixed (meaning it won't increase should I ever decide to upgrade my Shopify plan).