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We wanted to offer discounted pricing to a select group of customers and setting up a hidden collection was easily accomplished with the app.
When we upgraded to a new theme, we found it broke the app. I contacted customer support and they responded within an hour and I implemented the fix minutes later.
Definitely recommend.
Here's a link to our locked collection example: www.looptworks.com/deltafamily
I read the reviews and thought, "Really? It's that easy? AND they have good support?"
It really is that good! I've been using it for a few months now and love it. I forgot to check a VERY important box on one of the lockdowns and it wasn't acting quite like it should. I sent support an email and they fixed MY mistake in less than 24 hours. Politely, quickly, all done, working like I want it to.
Thanks for this app and your help! Highly recommend this one!
I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.
This app was so easy to use and I was able to do everything I needed without any coding. I was also trying to attempt something that was not so straight forward, and their team helped me out VERY fast. Please never change!
This app is hands down the best app I've purchased in the shopify app store. It is just what I needed to lock down the wholesale section of my website so that my retail customers can't access those products and now with the newest update I can also keep my tagged wholesale customers from accidentally adding retail items to their cart by creating a second lock down. Den offers wonderful hands on customer service that goes above and beyond. When I indicated I would be interested in the update when it was available, he sent me a personal email one month later telling me it was ready. I am one extra happy customer.
6/25/19 Update: I've been using this app for 2+ years and it continues to be one of my most useful and valuable apps in Shopify. Saves me so much headache and extra expense with needing a second website for wholesale customers. I also love that I can now lock my entire site based on location so I can close it to Chinese counterfeiters (I'm sure they will still find my items in other ways, but it's a nice little speed bump). I recently had a problem with a custom menu disappearing and they continue to display some of the best customer service I have come across on Shopify. I can't sing their praises enough. Best $7 a month you will spend for your business!
we have a few apps we use daily-- these guys are at the top of their game w/ customer service - 6 stars! keep up the great work!
Excellent and quick customer service. Had an issue with a Lockdown but support was able to resolve it within an hour of them being notified.
This app was exactly what I needed to require customers to login in order to get to a page of free content. I needed a couple small tweaks that the customer service team was quick and accommodating to fix. Would definitely recommend!
EasyLockdown has been just that-easy. This app helps us manage our whole wholesale Shopify site so that we can have custom products and pricing for specific customers without having to have Shopify Plus. Even when we had a few snags with some recent updates, they were very responsive ad had the issue cleared up in no time.
Easy setup, responsive support, fits our needs. Why there is a minimum 100 characters needed to the review I don't know?