EasyRoutes Local Delivery , 120件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年4月3日

My husband and I run our small business of which one area is suppling fresh local food deliveries around Perth in Western Australia.
Very helpful support - much appreciated timely replies.
Customers are delighted with delivery notification communication as they know when their fresh food will be arriving at their place.
All round brilliant app that has made our life so much easier saving time sorting customer orders and our routes around town.
EasyRoutes!

Matters of Taste
オーストラリア
アプリの使用期間:5ヶ月
2024年4月3日

Easyroutes is a exellent solution for route planning and route management. Intuative and effective both myself and my delivery team could not now operate without it. Setting up routes fast and agile and proof of delivery is very reliable and now has tracking functionality. Customer support is second to none and often taken care of by the Boris himself. New features and developments are contantly being updated. It has become a core compnent of the eStreet.

eStreet
イギリス
アプリの使用期間:約1年
2024年3月20日

Fantastic customer support. We had a couple of suggestions that would make the app easier for our drivers to use and the team implemented our suggestions within a matter of days. The app itself is really easy to use and extremely flexible - it does pretty much everything we need it to.

Blueberry Hill Meals
イギリス
アプリの使用期間:約2ヶ月
2024年2月10日

Seems legit so far. I had been using a mobile app called "Circuit" for $20 a month. it worked great, but of course doesn't integrate with my store.

I had to make some changes to my store setting and subscriptions in order to make it what appears to be seem less.

Make sure all of your stores are set up on local delivery shopify feature if you want to use this app. if not you will have to filter through without using a "shipping address."

Customer service was within 30 minutes via email even on a Sat.

Haven't actually done the delivery yet, but so far everything looks to be in order.

Meal Ninja
アメリカ合衆国
アプリの使用期間:5日
Roundtripが返信しました 2024年2月12日

Thank you for taking the time to share your experience and feedback! We're thrilled to hear that the transition from Circuit to our app has been smooth so far and that our customer service met your expectations.

I'd like to clarify a point regarding the setup for local delivery. While enabling Shopify's local delivery feature can streamline this process, it's not strictly necessary to use our app effectively. As long as you have a shipping address for an order, which is typically collected at checkout with any shipping method, or can be entered manually for any other kind of order, our app can handle it. We designed it to be versatile and accommodating to various operational needs.

Your insight helps us better support our users and improve our service. We look forward to assisting you with your deliveries and are here to help should you have any questions or need further assistance. Thank you once again for your kind words and for choosing our app!

2024年2月8日

I use this to deliver my baked goods- customer service is extremely responsive, they help with any problems I have, and the actual app has provided a great benefit to my customers. My favorite part is the fact customers can live track their delivery when the driver is 1 stop away!

Ollie's Great Bakery
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年12月28日

Fantastic app and support! We have been using this app for quite some time now and it works flawlessly. Very user friendly and it has all the features needed. The app on the phone is amazing and beats any competition. Highly recommended!!

Jardin Floral Design
アメリカ合衆国
アプリの使用期間:10ヶ月
2024年1月5日

Saved me SOOO much time. App is easy to use, very well priced and am yet to come into an issue in the 4 years. Don't often leave reviews but felt that EasyRoute team deserved to hear this. Keep up the good work!

SantaTrees
イギリス
アプリの使用期間:9ヶ月
2024年2月4日

Awesome app
Great customer service too.

Eco 247
オーストラリア
アプリの使用期間:2年以上
2023年12月12日

I must say, definitely a 5 STAR operation.
The Staff at EasyRoutes are happy people! Happy people make for a great customer service. Their customer support is out of this world. EasyRoutes is an essential part of MY Companie's customer service needs....Without EasyRoutes, we couldn’t do the majic we do....THANKS TO EVERYONE AT EASYROUTES....I RECOMMEND YOU TO EVERYONE I CAN.

Star Medical Supply, LLC
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月6日

easy to use and they are quick to assist when an issue arises.

Just Raw Pet Food
カナダ
アプリの使用期間:1年以上