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Exceptional customer support and an incredibly useful app. We've fast-tracked our packing process and eradicated over 98% of human error. The level of attention to detail from Charlie and his colleagues is remarkable. The app is comprehensive and if there is something that it can't currently do, the team normally figure out how to get it customised for you. Thank you so much. Keep up the great work!
We have recently started using EasyScan for order fulfilment, inventory checks and stock maintenance, and have found it very straightforward. It has had a significant impact on reducing human error in order fulfilment, which has ensured a higher quality experience for our customers. Charlie has been of great help in supporting us with any queries or concerns promptly and efficiently.
Moody Activewear
App works great and customer support is amazing! Many wholesalers in the Netherlands and Germany still work the old-fashioned way. Items must be physically purchased from wholesalers on location. We can now create purchasing lists from Shopify with small photos so that no mistakes are being made.
We use EasyScan for all our warehouse operations and I could not recommend it any higher. It has helped us completely eliminate picking errors and is essential for creating orders, printing barcodes and makes stock takes so easy. The app is so well designed and covers so many areas that would usually require many different systems. Their customer service is second to none. I could not imagine going back to where we were before we started using EasyScan, it has been a complete game changer for us.
This app is great, super easy to create and print barcodes for all products, or bins, shelves etc. Easy to fulfill orders, packing slips, etc are great. 2 let downs are you have to keep coming back to put the cursor in the scan box and it really needs to be connected to shipping apps so that when you scan the last item the shipping label prints. Unfortunately, I had to downgrade to the basic plan for producing the barcodes and use another app to fulfill orders that does print the shipping labels as switching between 2 apps constantly was slowing our packing.
Hi iKegger, thank you for your review we are so glad you are enjoying using EasyScan!
I have tried to reach out to speak to you in regards to your point about putting the cursor in the scan box as it seems like a small bug we would be keen to fix, however I have not heard back from you. Please do drop me a message on our support email.
In regards to connecting to shipping apps, we understand that this is a limitation of EasyScan and we hope to integrate with some carriers soon. I look forward to updating you once this is available.
All the best,
Charlie
Easyscan is brilliant! Super stable, easy and intuitive to use, packed to the brim with features and the customer service is second to none. Charlie and his team have gone out of their way to add features that have helped our operation greatly. Highly recommend and a big thank you to Charlie for all your help and support :)
Fantastic app that made our life so much easier. Charlie has been extremely helpful with a few questions I had, the support is great. Our whole picking and packing process is way faster now, the app is well structured and the settings are almost all self-explanatory. Highly recommended to everyone on the search for a huge timesaver when it comes to fulfilling and managing warehouses!
Excellent support from Charlie and Team! They have customised a new label layout according to my requirements! So far, very good experience! Therefore I do recommend it.
This is the BEST app! Besides being super easy to use the customer service is AMAZING!!! Totally worth it, don't hesitate! I will never use another label app! ⭐️⭐️⭐️⭐️⭐️
Really great support from Charlie. This app works smoothly without glitches and is instinctive to use.