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We moved to this app from DEAR systems to consolidate our fulfillment process all within Shopify. There were a few features lacking that we needed to make this app/workflow seamless and efficient, and the support team were very quick to respond and advise of upcoming feature changes. The app is super simple to use and has features that almost no other app on Shopify offers. Being able to scan a barcode on the pick list to bring up an order, plus the option of manually overriding the scan/pick make workflow a breeze, especially with large wholesale orders.
The customer service is excellent. I sent an email with an issue I was having with printing labels and they were extremely helpful with resolving my problem. Very pleased with this service.
Amazing app. Charlie is great and helped us with everything we needed! Thank you so much for your help Charlie!!
The professional-level support team considered all my requests and working really fast on solving all my questions, the App is very useful and stable, recommend!
Charlie and his team surpass the meaning of customer service. So responsive & helpful. Perfect app for our needs.
Great communication and help with troubleshooting, user friendly for generating and printing barcodes.
Charlie has been absolutely incredible with helping me get everything set up for my store. Easy Scan is user friendly and created with al businesses in mind. 10/10 recommend!
We use this app to ensure we pack our orders accurately. Charlie and his team were very responsive to making a few formatting changes on the packing slip to accommodate us. They responded quickly and made the adjustments right away. EasyScan is exactly what we needed!
This app works great! And customer service is quick and very helpful. I had a few requests and the developers worked quickly to make it happen. Now it works pretty seamlessly with the system I have. I used it with a $20 scanner from Amazon and it works like a charm.
I use this app to scan all of our orders that come in and to help make sure we are pulling the correct items. We mainly do local delivery and I had to use yet another app just to print a packing slip that I could put on my boxes. I reached out to them and they made adjustments to customize the packing slip and added the delivery method. They have been amazing with service and responding to the needs that make our jobs just a little bit easier.