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Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.
Easy to manage and wide selection of courier with competitive pricing. Great customer support.
Great link between Shopify & Easyship, works really well
I worked late last night until about 12 am and signed up for a trial account with them before going to sleep. During registration, I filled in my details, including our business address in Australia and my mobile number. Their team called just a few minutes after I signed up around midnight, which made my dog bark loudly and woke up my baby, who cried for hours. It was ridiculous since they didn’t even check the time zone before calling.
We apologise for the inconvenience caused and our team have been notified of this and ensure it won't happen again. If there's anything else we can assist you with in the meantime, please don't hesitate to contact us.
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.
They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.
Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on eParcel, not MyPost Business.
Pretty unethical imo
Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.
Our Support Team have reached out to you via email to investigate this matter. Please don't hesitate to contact our team whilst we look into this as a matter of priority.
Shipping with Easyship is hassle free. have been using Easyship for years.
very efficient to connect my website with easyship.
Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.
Please contact us at support@easyship.com with your account details so our team can look into this for you.
Best,
Ben (Marketing @Easyship)
Great Support
Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK).
Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc.
Always quick and responsive to any contact. Can't fault Easyship in any way.