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Very impressed in the first day I register an Easyship account, receive a "hello signed" email. Just feel right to choose this shipment platform. The staff Michelle do a great job that really save my time from the step of setup to the end of shipment. Here I can save time to think more marketing stuff and handle customers' enquiries. The importance of run e-commerce business is fast and faster.
Great app so far. Really appreciate and enjoying it. We just started using the app and the features and good for managing our shipping activities.
I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.
Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!
Great help from the team, love their support!
Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration.
What happened next changed my perspective about the Easyship team.
The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it.
The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue).
Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.
What a waste of our time and money. They offer cheap shipping to the customer and no support when the couriers they have partnered with lost products.
The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away.
The App drew my attention during the outbreak and luckily it solved my issue. The App drew my attention during the outbreak and luckily it solved my issue.
Where do I begin? It improved my efficiency a lot and I really like it. The team is very helpful....