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15 Ekim 2020

Seamless integration with our website. Great rates especially for the US. Also received great support from David in Melbourne!!

SORRYIMBUSY
Avustralya
Uygulamayı kullanma süresi:9 ay
1 Mart 2021 tarihinde düzenlendi

I had few issues with a carrier but easyship got back to me and solved the problem, their customer services has definitely improved

Fuchusi
Birleşik Krallık
Uygulamayı kullanma süresi:7 ay
14 Mart 2020

Great app for easy shipping solutions. I have had no customer complaints about shipping time and every customer has received their product on time so far. Highly suggest downloading it!

Lake Boys
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
1 Eylül 2020 tarihinde düzenlendi

Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.

Walls By Me
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
20 Temmuz 2018

I was worried about my first overseas shipment but the process was smooth. They picked up my box in its brand packaging & put it inside a mailer bag. My customer told me that the box was in good condition when she received it & it arrived on time.
Thank you Easyship

Tahshe 2
Singapur
Uygulamayı kullanma süresi:8 ay
4 Mart 2019

So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!

Emotiva Audio Corporation
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
30 Mart 2020 tarihinde düzenlendi

Horrible shipping solution. Riddled with bugs, it seems like there is a new problem every day. Customer service is unresponsive, or if they do respond they are unable/unwilling to help. Save yourself a giant headache and find a better company to work with.

In response to EasyShip's reply to our comment. We brought up an issue with Amazon integration multiple times, and each time were told that they would reach out when their was a resolution. Every week for over a month I received an automatic response saying the ticket would be closed due to lack of my response. I would bump the ticket and receive a response of "thank you for the reminder, we are waiting to hear back from our team". Nothing ever got taken care of.

EasyShip has reached out to me multiple times to get this review removed, but has made no effort to show the issues I brought up were actually resolved.

KSResin
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
Easyship yanıt 29 Mart 2020

Hi Alex,

Thanks for leaving your feedback and we're sorry about the experience you've had using Easyship.

I appreciate our team have reached out to you on a few occasions in an attempt to resolve your issues, but I'm also aware we've had a few tech issues of late that have impacted you directly.

In light of your experience, we are reviewing our internal process in this area and we're confident that any similar issues will be swiftly resolved going forward.

If you do want to give Easyship another try, we'll do all we can to make sure your experience is a positive one.

All the best,

Easyship

8 Temmuz 2019

We recently started using EasyShip and the transparency it provides to our customers. Our products also have a unique dimension and weight and EasyShip was able to give us better rates than what we were getting when working directly with the shipping carriers.

JiMMYBAR!
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
26 Ağustos 2019

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand.
Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment
Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support.
Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this.
Been a great experience so far, been using this app for months and will continue to do so. 5/5

Dojo Mats
Avustralya
Uygulamayı kullanma süresi:8 ay
29 Mart 2018

Easyship address the gap where new online merchants needing a robust fulfilment solution to sell worldwide without being tied down to a single courier

Cubewerkz
Singapur
Uygulamayı kullanma süresi:8 ay